Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Karli Babe-Vercoe

Summary

I am a dedicated professional with experience in customer service roles, excelling in communication, problem-solving, and team collaboration. I demonstrate strong organizational skills and attention to detail, ensuring efficient operations and customer satisfaction. I also have the ability to adapt quickly and manage time effectively in diverse work environments.

Overview

4
4
years of professional experience

Work History

Gelato shop assistant

Little Lato
12.2023 - 02.2024
  • Opened and closing procedures
  • Checked incoming orders and organized new stock.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Managed employees

Event Staff

Function Staff (Temp agency)
03.2023 - 07.2023
  • Assisted in the successful execution of events by setting up and breaking down equipment, signage, and decorations.
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Supported catering staff in providing quality food service for guests during events, maintaining cleanliness and organization.

Checkout Operator

Fresh Choice Supermarket
10.2022 - 02.2023
  • Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
  • Actively listened to customer needs, recommending appropriate products or services when necessary.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Gymnastics Coach

Bream Bay Gymnastics
01.2020 - 12.2022
  • Coordinated with other instructors and coaches to determine student advancement and progress.
  • Instructed individual and group classes to customize needs and emphasize proper technique and safety.
  • Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.

Retail Sales Assistant

Surf Shack Waipu- Ellen & Grae Snelling
01.2022 - 10.2022
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Utilized upselling techniques to promote additional products and increase sales.

Restaurant Waitress

Madly Indian Waipu
10.2020 - 08.2021
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

Bachelor of Sport And Recreation (Exercise Science and Nutrition) -

Auckland University of Technology
11.2025

High School Diploma/UE entrance -

Bream Bay College
Ruakaka, NZ
12.2022

Skills

  • Quick learner
  • Customer Communication
  • Time Management
  • Adaptability
  • Attention to Detail
  • Problem Solving
  • Creativity
  • Leadership
  • Organization

References

Hannah Wood (Little lato): 02102573500

Colleen Wuthrich (Fresh choice): 0211170920

Nadine Clement (Bream Bay Gymnastics): breambaygym@gmail.com

Ellen Snelling (Surf Shack Waipu): 021719773

Timeline

Gelato shop assistant

Little Lato
12.2023 - 02.2024

Event Staff

Function Staff (Temp agency)
03.2023 - 07.2023

Checkout Operator

Fresh Choice Supermarket
10.2022 - 02.2023

Retail Sales Assistant

Surf Shack Waipu- Ellen & Grae Snelling
01.2022 - 10.2022

Restaurant Waitress

Madly Indian Waipu
10.2020 - 08.2021

Gymnastics Coach

Bream Bay Gymnastics
01.2020 - 12.2022

Bachelor of Sport And Recreation (Exercise Science and Nutrition) -

Auckland University of Technology

High School Diploma/UE entrance -

Bream Bay College

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Karli Babe-Vercoe