Karthick Visvesh
DevOps Engineer
Auckland,New Zealand
Summary
An AWS Certified and DevOps Engineer with over 4 years of experience in designing, implementing, and managing cloud-based architectures. Proven track record in deploying, scaling, and automating infrastructure using AWS and Azure services, skilled in monitoring, troubleshooting, and maintaining infrastructure uptime, and ensuring security and compliance of cloud systems.
Overview
6
6
years of professional experience
1
1
Certification
Work History
DevOps Engineer
iPayroll Limited
, Auckland
04.2023 - Current
- Understanding the client environment, administering, and creating solutions using AWS services, CI/CD, GIT, and Docker.
Implemented, promoted, and integrated new operations projects and initiatives. - Configuring GitHub Actions jobs with related plugins for testing, Artifactory, and continuous deployments to accomplish the complete CI/CD.
- I attended the AWS cost optimization workshop and identified cost optimization and reduction practices to increase revenue and lower expenses.
- Designed and implemented procedure changes for monitoring, collaborating with software engineers to smoothly implement changes, and rapidly meet applicable goals.
- Prepared reports detailing data analysis, along with prospective solutions, benefits, and costs, with AWS Cost Explorer.
- Monthly uptime and downtime reports with StatusCake were sent to stakeholders.
- Created and maintained process and production documentation.
- Developed and tested models of alternate designs or processing methods to assess feasibility in Terraform. Implemented and designed advanced CloudWatch monitoring with CWAgent.
- Smoothly transitioned from CloudWatch to Prometheus and Grafana as a data source.
- Smoothly migrated from GitLab repos to GitHub repository.
- Managed IAM roles and policies.
- I built a static website using an S3 bucket with ALB's.
- Researched, worked out, and presented the best recommendation for malware detection in S3 to stakeholders.
DevOps Engineer
Intersoft - WorldMarket
Remote, USA
09.2021 - 03.2023
- Experience in using ARM templates (JSON) to create Azure services ,while ensuring no changes were made to the existing infrastructure.
- Used Azure DevOps services such as Azure Repos, Azure Boards, and Azure Test Plans to plan work and collaborate on code development, built and deployed application.
- Automate the build Process Using Jenkins jobs.
- Configuring Jenkins job with related plugins for testing, Artifactory and continuous deployments to accomplish the complete CI/CD .
- Knowledge in Managing the Azure Kubernetes Services( AKS) policies, providing access to different Azure resources and developing and improving the workflows that govern access.
- Developed, maintained and provided the team with Various Azure DevOps-related tools like deployment tools, staged virtual environments, and provisioning scripts.
- Experience in using the monitoring tools like Azure monitoring, Dynatrace to setup the desired alerts to avoid disruption.
- Taking periodic backups of Jenkins job, restoring in case of there is any issue with Jenkins server. Knowledge in creating customized Playbooks for configuring applications.
- Worked with Azure Monitoring tools such as Azure Log Analytics, Azure Network Watcher, and Azure Service Health to diagnose and minimize service degradation..
- Good exposure on operating systems like Windows, Linux.
- Working knowledge in deploying CI/CD system using Azure DevOps on Kubernetes container environment, and for the runtime environment of CI/CD system to build, test and Deployment we have utilized Kubernetes and Docker.
- Knowledge in building the Azure Infrastructure using Terraform.
Incident/Problem Manager
Intersoft - WorldMarket
Remote, USA
06.2021 - 08.2021
- Responsible for planning and coordinating all the activities required to perform, monitor, and report on the process
- Remediate deviation of a process for its particular division/department/school
- Responsible for communicating with the Incident Process Owner
Point of contact for all Major Incidents. - Responsible for the effective implementation of the process "Incident Management" and carries out the respective
reporting procedure. - Monitor the incidents to ensure that the Service Level Agreement are respected
- Identify, initiate, schedule and conduct incident reviews
Ensure the closure of all resolved and end-user confirmed Incident records. - Prioritized each incident based upon its impact on business and escalated issues considered major threats.
- Met with stakeholders to collaborate and resolve problems.
- Making sure all incidents and problems are resolved within SLA's
- Sound understanding of ITIL, ITSM, IT security and monitoring frameworks
Services Solutions
The Warehouse Group - Noel Leeming
Auckland, New Zealand
12.2018 - 03.2021
- Investigate and diagnose Incidents to restore a failed IT Service as quickly as possible
- Resolve Incidents within the specified Service Level Agreements/Operational Level Agreements
- Document troubleshooting steps and service restoration details
- Accelerated Problem resolution by escalating to appropriate departments when required, adhering to proper escalation procedures
- Applied critical thinking to solve problems that did not have documentation and used the opportunity to update the knowledge base
- Worked as a lead in my team, training my co-workers, sending status reports to stakeholders in my team for critical issues
- Ensure all IT Service Requests are fulfilled to within SLAs
- Ensure that standard service requests (catalogued services) are delivered within the set service level time frame
- Run reports and provide trend analysis of weekly and monthly performances
- Provide Board report and Monthly report on requests and incidents managed.
Education
Information And Communications Technology - Computer Networking
Manukau Institute of Technology
Auckland, New Zealand07.2018
Skills
Cloud platforms
Azure, AWS
Infrastructure Provisioning Tools
Terraform, Azure Resource Manager, Cloud Formation
Configuration Management Tools
Ansible
CI /CD Tools
Jenkins, Azure Pipelines, Gitlab Pipelines, GitHub Actions
Build Tools
Maven, Gradle
Containerization Tools
Docker, Kubernetes, AKS, EKS, ACS, ECS
Source Code Management
GIT, GitHub, Gitlab, Azure Repos
Logging & Monitoring Tools
ELK, Prometheus, Grafana, Azure Service Health, Azure Network Monitor, CloudWatch, Collectd, and StatusCake
Scripting & Programming Languages
Python, Bash/Shell, JSON & YAML
Databases
MySQL, MongoDB, DynamoDB
Application/web servers
Apache Tomcat, NGINX
Operating Systems
Linux, Windows, Mac
Virtualization platforms
Oracle VirtualBox, VMware Workstation, Hyper-V
Bug Tracking Tools
JIRA, SonarQube
Server Environments
Windows 2012 and 2016, Amazon Linux
Projects
- Developed and deployed a scalable, fault-tolerant web application on AWS using EC2, RDS, and Elastic Load Balancing (ELB) services.
- Automated the infrastructure deployment process using Terraform and Jenkins, reducing deployment time by 50%.
- Configured and monitored application performance using CloudWatch and ELK Stack, identifying and fixing performance bottlenecks.
- Developed and maintained custom scripts for automation using Python and Bash.
- Implemented CI/CD pipeline for a microservices-based application using Jenkins, Docker, and Kubernetes.
Certification
- AWS solutions architect License - 2021
- DevOps
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
DevOps Engineer
iPayroll Limited
04.2023 - Current
DevOps Engineer
Intersoft - WorldMarket
09.2021 - 03.2023
Incident/Problem Manager
Intersoft - WorldMarket
06.2021 - 08.2021
Services Solutions
The Warehouse Group - Noel Leeming
12.2018 - 03.2021
Information And Communications Technology - Computer Networking
Manukau Institute of Technology
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