Summary
Overview
Work History
Education
Skills
Websites
Certification
Personal Information
Work Preference
Timeline
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KARTHICKRAJAN RATHINAVEL

KARTHICKRAJAN RATHINAVEL

Auckland,Opaheke

Summary

Highly experienced and dedicated Senior QA professional with excellent experience in developing and managing quality assurance programs. Skilled in leading cross-functional teams to ensure that products meet or exceed customer expectations and industry standards. Adept in developing and implementing innovative strategies to improve product quality, reduce costs, and increase efficiency. Proven ability to manage complex projects, conduct thorough audits, and implement corrective actions.

Overview

20
20
years of professional experience
8
8
Certification

Work History

Senior Test Manager/ Release Manager

HCL TECH PTE LIMITED
09.2023 - 03.2024
  • Leading delivery excellence across delivery lifecycle and driving continuous quality improvements
  • Managing risks and resolving challenges that impact release scope, quality, and schedules
  • Planning a releases and coordinating with all stakeholders for all Production Implementation
  • Analyzed the micro services and implemented the automated framework for Pre-SIT for Backend API (Postman & Newman)
  • Initiate, organize and attend project meetings and ensure project teams are kept fully informed about project progress, tasks and involvement
  • Adopt test standards and testing methodology
  • Create awareness; conduct training on test techniques, assists in implementation of test standards, consistent methodology, best practices and principles
  • Coach, train and mentor project teams on test practices.
  • Developed comprehensive training programs for new hires, enhancing their technical skills and understanding of company procedures.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
  • Facilitated strong relationships with stakeholders by keeping them informed about project progress and addressing any concerns promptly.
  • Maintained bug reporting system for logged faults, delegating issues to development personnel for remediation.
  • Reviewed bug reports and error logs, translating data into digestible reports for senior leadership personnel.

Head of QA & SQUAD Lead

INYPAY PTE LIMITED
10.2022 - 07.2023
  • As a Head of QA established th strategy for Digital Quality Assurance, develop, implement, monitor, and evaluate QA methodologies and standards for supporting continual improvement of QA processes, create common business specific quality measurement frameworks and track improvement against these metrics, consult on the improvement of test efficiency and reduction of test cycle time through standardized test cases, test data, automation, and code/test coverage analysis
  • Implemented Automation framework for Backend API (Postman & Newman) and using Appium for Mobile App and integrated to AWS code pipeline
  • To build and QA team and manage and mentor team, set performance targets and evaluate delivery against targets, enforce/ensure corporate and department standards, policies, and guidelines within the team
  • As a Scrum Squad lead managed multiple product development tracks and successfully completed each sprint cycles.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Delivered services to customer locations within specific time frames.

Product QA Manager

SISTIC.COM PTE LIMITED
12.2021 - 10.2022
  • Organized and led multiple manual and automation QA teams across different projects
  • Implemented performance test framework for all backend services
  • Automate API's and Web to integrate to CI/ CD pipeline
  • Achievements: Appreciation from CEO for implementing the performance test for all Backend Services using JMeter Distributed testing in Google Cloud.
  • Maintained a high standard of product performance by conducting thorough regression testing on each release.
  • Established a culture of collaboration within the QA department, fostering open communication channels among team members.
  • Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
  • Improved overall efficiency of the QA department through strategic planning and resource allocation.

QA Manager

NTUC LINK PTE LIMITED
09.2017 - 12.2021
  • Organized and led multiple manual and automation QA teams across different projects, Managed QA tasks in different SDLC (Agile, Iterative and Waterfall)
  • Implemented API's Automation, Web UI Automation and Integrated to CI/CD Bitbucket Pipeline and Jenkins
  • Achievements: Appreciation Award for teamwork delivery during Covid-19 pandemic
  • Appreciation for Automated Integration and Smoke Tests for Backend Services.
  • Managed cross-functional teams to ensure seamless coordination between QA, development, and support departments.
  • Conducted risk assessments to identify and mitigate potential quality issues.

Test Manager

INTERNATIONAL APPLICATION SOLUTIONS (IBM)
06.2017 - 08.2017
  • Planning UAT & Co-ordination with Business users for UAT & Pre-Production
  • Co-ordination with Stakeholders to arrange test data and test environment from Multiple Sub Systems.
  • Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
  • Tested functional and compatibility of new programs or updates in comparison to existing applications.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Test Manager

HP INC (CONTRACT ROLE)
01.2017 - 05.2017
  • Estimating QA story points and preparing test sprint plan for all E-Commerce Systems
  • Managing SIT, UAT and Pre-Production testing & releases.
  • Improved project delivery timelines by efficiently managing testing resources and schedules.
  • Managed vendor relationships to ensure timely delivery of high-quality third-party testing services when necessary.
  • Built automated test scripts to handle repetitive software testing work.

QA Manager

FASTACASH PTE LIMITED
02.2015 - 12.2016
  • Managing SIT, UAT Collaborative testing with partners
  • Implemented and Involved in End-to-End QA delivery process at Onsite & Offshore
  • Implemented build automation for Android, IOS using CI Jenkins
  • Achievements: Appreciation for implementing QA Delivery Process & Release Management in Fastacash Pte Ltd.
  • Investigated customer complaints and performed corrective actions to resolve quality issues.
  • Conducted root cause analysis on recurring defects, implementing corrective measures to prevent future occurrences.
  • Established and tracked quality department goals and objectives.

Test Manager

TAGIT PTE LIMITED
03.2008 - 01.2015
  • Responsible for on time delivery of testing projects with Quality Project Management, Monitoring & Sign off from all the stakeholders i.e., Delivery Manager of testing projects stakeholders with internal and external customers across the organization
  • Managing Resource i.e., Hiring, Appraisals, Compensation, Retention, Position Management
  • Managing all the testing & delivery needs of an organization and SPOC of all the Testing initiatives for all users and stakeholders for all communication
  • Achievements: Appreciation for getting Product Accreditation from IDA Singapore
  • Appreciation for implementation of QA delivery process End-End.
  • Reviewed bug reports and error logs, translating data into digestible reports for senior leadership personnel.
  • Resolved problems, improved operations and provided exceptional service.

QA Lead

DIGITAL CHOCOLATE PVT LIMITED
05.2006 - 01.2008
  • Involved in preparation of Test management plan, Test data requirement, Test cases & RTM
  • Executing Test scripts and Co-ordination with Overseas Counter Part QA Leads
  • Achievements: Appreciation award given for 'BEST QUALITY LEAD' role for the year 2007
  • Appreciation from NSTL for delivering the project with quality.
  • Recommended changes and corrections to developers for optimal software performance and usability.
  • Reduced defect leakage by effectively conducting regression testing after each release cycle.
  • Led cross-functional teams to ensure seamless collaboration in achieving project goals.
  • Documented testing procedures for developers and future testing use.
  • Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
  • Identified critical defects through rigorous testing, resulting in a more stable product release.

Test Engineer

PIOUS INFOTECH PVT LIMITED
01.2004 - 04.2006
  • Preparation and Execution Test scripts in Test Director
  • Co-ordination of development team to resolve defects.
  • Created comprehensive test plans, test scripts, and use cases to support testing objectives.
  • Conducted research to identify and evaluate new technologies and concepts.
  • Created detailed reports on engineering activities and findings.

Education

Bachelor of Computer Science & Engineering (B.E) -

Periyar University

Skills

  • My SQL
  • DB2
  • PL/SQL
  • My SQL Server 2000
  • Mongo
  • PostgreSQL
  • MariaDB
  • AWS DynamoDB
  • VSS
  • CVS
  • SVN
  • Source Tree
  • Clear case
  • JIRA
  • HP QC 120
  • Test track pro
  • Squish
  • Mantis
  • Fogbugz
  • Bug-track
  • Trello
  • Test Rail
  • PractiTest
  • QAmanager
  • Microsoft Test manager
  • HP ALM 110
  • Budget & Resource Planning
  • Team Building & Mentoring
  • Team Management (Onsite & Offshore)
  • QA Artifacts
  • Agile Test management
  • Shift Left Testing
  • API Automation
  • Mobile Application Automation
  • Web UI Automation
  • Static Testing
  • CI/CD Integration
  • Database Security
  • Performance Testing
  • Bug Tracking and Resolution
  • Test Process Improvement
  • Software Development Tools: JIRA, Confluence
  • Agile Best Practices
  • Software Release and Versioning

Certification

  • Certified Scrum master (Scrum alliance)
  • Certified Agile Coach (IC-Agile)
  • Certified Agile Certified Professional( IC-Agile)
  • Certified Agile Team Facilitation (IC-Agile)
  • Certified AWS Cloud Practitioner Essentials (AWS)
  • Certified Blockchain Professional for Business and Government Leaders
  • Certified Software Tester - Advance Level (Test Manager)
  • Certified Scrum Master Accreditation
  • Certified Perfecto Mobile Manual Testing - Perfecto Mobile Academy
  • Certified Mobile Automation Testing - Udemy
  • ISTQB Foundation Certificate in Software Testing-ISEB UK
  • Certified Six Sigma Green Belt
  • ITIL Foundation in IT Service Management
  • Brain Bench Software Testing & Software Quality Assurance

Personal Information

Visa Status: Holding New Zealand Open Work Visa Valid till Jul 2025

Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Company CultureWork-life balanceCareer advancementHealthcare benefits

Timeline

Senior Test Manager/ Release Manager

HCL TECH PTE LIMITED
09.2023 - 03.2024

Head of QA & SQUAD Lead

INYPAY PTE LIMITED
10.2022 - 07.2023

Product QA Manager

SISTIC.COM PTE LIMITED
12.2021 - 10.2022

QA Manager

NTUC LINK PTE LIMITED
09.2017 - 12.2021

Test Manager

INTERNATIONAL APPLICATION SOLUTIONS (IBM)
06.2017 - 08.2017

Test Manager

HP INC (CONTRACT ROLE)
01.2017 - 05.2017

QA Manager

FASTACASH PTE LIMITED
02.2015 - 12.2016

Test Manager

TAGIT PTE LIMITED
03.2008 - 01.2015

QA Lead

DIGITAL CHOCOLATE PVT LIMITED
05.2006 - 01.2008

Test Engineer

PIOUS INFOTECH PVT LIMITED
01.2004 - 04.2006

Bachelor of Computer Science & Engineering (B.E) -

Periyar University

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KARTHICKRAJAN RATHINAVEL