Kasharna Edwards
Hastings, Bridge Pa,New Zealand
Summary
I'd like to describe myself as a young working professional in retail management with a knack for boosting productivity and streamlining tasks. I possess strong capabilities in team leadership, time management, and customer service. I excel at communication, problem-solving, and organisation. My skills and experience will ensure that I will be a great asset to this job as I am willing to learn and adapt to new challenges I may face whilst apart of the team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Checkout Supervisor
Hastings New World
Hastings, Hawkes Bay
02.2024 - Current
Checkout Supervisor
New World
Flaxmere, Hawkes Bay
03.2022 - 02.2024
- Assigned cash drawers and reconciled transactions following each shift.
- Monitored cashier performance and implemented corrective action or additional training.
- Directed and supervised employees engaged in customer-facing activities.
- Controlled costs by authorising payments and returns.
- Supervised and verified Tobacco and Alcohol Sales.
- Authorised return transactions
- Ensured accuracy of customer transactions by verifying items and pricing.
- Supervised a team of cashiers, providing guidance and training on policies and procedures.
- Monitored the checkout process to ensure efficient service for customers.
Checkout Operator
New World
Flaxmere
03.2021 - 03.2022
- Helped customers complete purchases, locate items and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated and closed out drawers with high accuracy to maintain balanced registers.
- Taught associates to operate cash registers and back up team members during busy periods.
- Checked identification for proof-of-age for alcohol and tobacco sales.
Bartender
MultiEvents
Gisborne, Waikato East Estate
12.2022 - 12.2022
- Kept bar presentable and well-stocked to meet customer needs.
- Able to serve alcoholic beverages at a fast speed.
- Organised bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
InStore Worker
Dominos Pizza
Hastings, Hawkes Bay
06.2019 - 03.2021
- Served customers and followed outlined steps of service.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Sanitised work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Packaged and stored food products following proper handling and preservation methods.
- Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
Education
National Certificate Of Education -
Hastings Girls High School
Hastings, Hawkes Bay11.2022
National Certificate Of Education - Achieved With Merit Endorsement
Hastings Girls High School
Hastings, Hawkes Bay11.2021
National Certificate Of Education - Achieved With Excellence Endorsement
Hastings Girls High School
Hastings, Hawkes Bay11.2020
Skills
- Time Management
- Till counting
- Cash handling
- Flexible work schedule
- Retail Operations
- Health and Safety Procedures
- Customer service
- Handling Complaints and Inquiries
- Staff Training
- Store Opening and Closing
- Loss prevention strategies
- Managing staff and rosters
- Organisational skills
Certification
- Checker Of the Year 2022
- Alcohol Sales Certificate
- Tobacco Sales Certificate
References
References available upon request.
Timeline
Checkout Supervisor
Hastings New World
02.2024 - Current
Bartender
MultiEvents
12.2022 - 12.2022
Checkout Supervisor
New World
03.2022 - 02.2024
Checkout Operator
New World
03.2021 - 03.2022
InStore Worker
Dominos Pizza
06.2019 - 03.2021
National Certificate Of Education -
Hastings Girls High School
National Certificate Of Education - Achieved With Merit Endorsement
Hastings Girls High School
National Certificate Of Education - Achieved With Excellence Endorsement
Hastings Girls High School
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