Kashmira Thakare

Role- Teller

• Improved customer satisfaction by providing efficient and accurate transaction processing.
• Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
• Enhanced branch sales through cross-selling bank products and services to customers.
• Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
• Daily maintained teller reports and registers
• Maintained inward and outward of counter and bulk stock registers

• Reduced errors in account opening documentation by thoroughly reviewing and verifying all required information prior to submission.
• Managed high-volume workload without sacrificing quality, prioritizing time-sensitive tasks effectively to meet deadlines.
• Worked with customers via telephone to answer questions, process transactions, and resolve issues.
• Maintained organized files for easy retrieval during audits or future reference, ensuring streamlined access to critical information when needed.
• Enhanced customer satisfaction with timely and accurate processing of all savings and current accounts documents, resulting in increased client retention.