KATALINA FAATAFE
Auckland,AUK
Summary
An organized and motivated individual, Dedicated and adaptable with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Experienced employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Night Fill
The Warehouse
11.2019 - 01.2024
- Assisted customers with prompt and polite support in-person
- Answered customer questions regarding merchandise and pricing
- Stocked merchandise
- Answer product questions with up-to-date knowledge of sales and store promotions
- Fast and effective time management skills through working shifts to ensure tasks were completed by the end of the shift.
Cooperate Private Booth
Eden Park
03.2019 - 01.2021
- Greeted customers and answered any questions
- Offered product samples, answered questions and helped customers find items
- Checked dining area supplies, including linens and wrapped silverware, and replenished low stock
- Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
Shop floor
The Warehouse
06.2019 - 07.2019
- Assisted customers with prompt and polite support in-person and via telephone
- Kept clothing and health and beauty areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement
- Answered customer questions regarding merchandise and pricing
- Stocked merchandise each time we had new stock, clearly labeling items, arranging according to size or color, and preparing attractive displays
- Emptied garbage and recycling bags by operating trash compactor and receptacle can washer
Social Worker Assistant
Te Papapa Primary School
Auckland, Tepapa
11.2020 - Current
- Provided emotional support to individuals, families, and groups facing difficult life situations.
- Assisted in developing educational materials related to social work topics.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of students promptly and efficiently.
Education
Bachelor of Arts/ LAW - Sociology And Criminology
University of Auckland
Auckland, NZHigh School Diploma -
Epsom Girls Grammar
Epsom, NZ11-2020
Skills
- Professional Appearance
- Store maintenance
- Sales Promotion
- Excellent customer service skills
- Positive Attitude
- Decision-making capabilities
- Fluent in English and can speak and understand Samoan
- Teamwork and Collaboration
- Time Management
References
- Vaoaiga Hunkin, Social Worker, 0274102231, VaoaigaH@atwc.org.nz
- Poppy Holmberg, Vocational Pathways Teacher, 09 9706722, 0212449222, pholmberg@apps.eggs.school.nz
- Kelvin Malota, Nightfill Manager, 0275219695
Affiliations
- Member of the EFKS Kingsland youth society.
- Helping hand with Te Papapa Primary School, Social working Activities.
- Support Team for the Otahuhu Rugby Football Club
- Member of the Efks Kingsland Church
Languages
English
Professional
Samoan
Limited
Timeline
Social Worker Assistant
Te Papapa Primary School
11.2020 - Current
Night Fill
The Warehouse
11.2019 - 01.2024
Shop floor
The Warehouse
06.2019 - 07.2019
Cooperate Private Booth
Eden Park
03.2019 - 01.2021
Bachelor of Arts/ LAW - Sociology And Criminology
University of Auckland
High School Diploma -
Epsom Girls Grammar
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