Katalina S. SAULA
Dunedin
Summary
I am a hard-working individual, with numerous skills and background experience from working in the health industry as a support work. The role allows me to grow and harness my passion towards working with people's and helps me gain a vast life experience in developing a good therapeutic communication skills to the humanity to be able to care and offer support to the sick. This experience has lead me on a path to further this knowledge towards studying for the undergraduate degree in Nursing.
I also have gained experience in food service and hospitality industry with extensive knowledge of food safety and quality standards. I am looking for a role where I can further my knowledge base and shared skills .
Overview
8
8
years of professional experience
Work History
Food and Beverage Assistant
- Personally handles guests and their specialty needs - Handles food preparation and serving beverages - Performs excellent customer service.
Food and Beverage Attendant
Voco Hotel January -
01.2024 - 05.2024
- Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
Food and Beverage Attendant
Treasury Casino Hotel
10.2023 - 05.2024
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Processed payments and provided receipts to establish proof of transaction.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
Support Worker
Mcglynn
08.2020 - 10.2022
- Encouraging independence, full decision making - Facilitating an environment where individuals have control of their lives. - Assisting with personal cares.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
Kitchen hand Assistant
Otago University College
01.2019 - 12.2019
- Monitored student satisfaction and food preparation - Assisted in functions, birthday events and formals.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Plated and presented food following chef requirements.
Caregiver
Little Sister's of the Poor
06.2016 - 07.2017
- Showing compassion and empathy - Assisting with personal care -
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with self-administered medications.
Education
Bachelor of Nursing - Nursing
Southern Institute of Technology
Invercargill, NZ02.2022
Airline and Flight Attending Hobbiton movie set tours specialist certificate. Certificate in Flight Aviation -
New Zealand School of Tourism
02.2020
Level 4 Level 3 Certificate in Health Bridging -
Otago Polytechnic
02.2019
Certificate in Flight Aviation - Tourism
New Zealand School of Tourism
02.2018
Skills
- Flexible scheduling
- Adaptability and Resilience
- Teamwork and Collaboration
- Time Management
- Flexible and Adaptable
- Attention to Detail
- Workplace Safety
- Excellent Communication
- Organizational Skills
- Safe Food Handling
- Self Motivation
- Interpersonal Communication
- Professionalism
Timeline
Food and Beverage Attendant
Voco Hotel January -
01.2024 - 05.2024
Food and Beverage Attendant
Treasury Casino Hotel
10.2023 - 05.2024
Support Worker
Mcglynn
08.2020 - 10.2022
Kitchen hand Assistant
Otago University College
01.2019 - 12.2019
Caregiver
Little Sister's of the Poor
06.2016 - 07.2017
Food and Beverage Assistant
Bachelor of Nursing - Nursing
Southern Institute of Technology
Airline and Flight Attending Hobbiton movie set tours specialist certificate. Certificate in Flight Aviation -
New Zealand School of Tourism
Level 4 Level 3 Certificate in Health Bridging -
Otago Polytechnic
Certificate in Flight Aviation - Tourism
New Zealand School of Tourism
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