Katana Morison
Wiri,AUK
Summary
Adaptive team player who works well both independently and as a team. Talented at multi tasking and remaining calm during busy work periods. I demonstrate good customer service skills and am very driven to motivation and success. Always willing to try new things whether it’s outside or within a working environment, therefore I like to challenge myself as it allows me to grow and to become more successful.
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
Work History
Restaurant Team Member
Burger King
Takanini, Auckland
05.2021 - 07.2022
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted customers by taking orders and providing menu information.
- Provided excellent customer service by greeting customers and meeting quality expectations .
- Worked front counter, drive thru and other areas.
- Collaborated with team members to complete orders.
- Addressed guests needs, questions or concerns to create optimum experience onboard.
- Participated in training new team members on operational procedures.
Warehouse Worker
Wurth
Wiri, Auckland
07.2022 - 08.2022
- Followed safety protocols to prevent accidents and injuries in the workplace.
- Used pallet jacks to move items to and from warehouse locations.
- Selected products and items from shelves and pallets for customer orders.
- Followed order sheets to pick correct stock and prepare pallets.
- Use of RF scanner.
Waitress
Sky City, Fortuna
Auckland , Auckland
08.2022 - 04.2023
- Managed multiple tables and prioritized tasks during busy shifts.
- Provided excellent customer service to enhance dining experiences.
- Maintained cleanliness and organization of dining area throughout service.
- Assisted in training new staff on service protocols and menu knowledge.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Followed health and safety regulations relevant to hospitality industry to minimise accidents, incidents and liability to restaurant.
Housekeeping Room Attendant
Sudima Hotels
Airport, Mangere, Auckland
05.2023 - 07.2023
- Cleaned and maintained guest rooms to ensure high cleanliness standards.
- Replenished supplies in guest rooms to enhance guest comfort and convenience.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Communicated repair needs to maintenance staff.
- Dispose of trash and recyclables each day to avoid waste build.
- Bed making, linen and towel changing
Packing
Eastpack Limited
Edgecumbe
03.2024 - 04.2024
- Packing kiwi fruit into boxes
- Wrapping fruit in boxes and closing them up, ready to be put on pallets
- Closing up and cleaning work/area station, ready for night shift workers
Education
Manurewa High School
Manurewa, AucklandSkills
- Customer service
- Team collaboration
- Communication skills
- Fast learner
- Active listening
Education
- NCEA Lvl 1 & 2
Reference
02109124728
Timeline
Packing
Eastpack Limited
03.2024 - 04.2024
Housekeeping Room Attendant
Sudima Hotels
05.2023 - 07.2023
Waitress
Sky City, Fortuna
08.2022 - 04.2023
Warehouse Worker
Wurth
07.2022 - 08.2022
Restaurant Team Member
Burger King
05.2021 - 07.2022
Manurewa High School