Kate Buckle
Rolleston
Summary
I am a mature 18-year-old, starting my studies at ARA towards a business diploma. I am an energetic individual with a background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience.
Overview
3
3
years of professional experience
Work History
Store Crew Member
On the Spot
Kaiteriteri
12.2025 - 02.2026
- Maintained cleanliness and organization of workstations.
- Assisted team members in completing tasks efficiently.
- Handled cash register transactions accurately and promptly.
- Collaborated with team to ensure smooth operations during peak hours.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
Waitress
Quartz Restaurant
Rolleston, Christchurch
02.2024 - 11.2025
- Maintained cleanliness of dining area and organized tables for new guests.
- Took food and drink orders accurately from guests at tables.
- Provided excellent customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Assisted in training new waitstaff on restaurant procedures and service standards.
- Handled cash transactions and processed payments efficiently at the register.
- Addressed customer inquiries and resolved issues to enhance overall experience.
- Developed positive relationships with regular customers through friendly conversation.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
Crew Member
McDonalds
04.2023 - 02.2024
- Responsibilities included front counter by taking orders and giving out customers orders, clearing tables, food preparation, cashiering
Education
NCEA Level 3 (2025), NCEA Level 2(2024), NCEA Level 1 (2023) -
Villa Maria College
ChristchurchWork Ready Drink Services -
STAR
12.2023
Work Ready Barista -
STAR
12.2023
Basic First Aid - US 6400 and US6401
STAR
12.2024
Basic First Aid - refresher
STAR
12.2025
Full Driver’s License -
VTNZ
05-2025
Skills
- Communication
- Reliability
- Active listening
- Customer service
- Computer literacy
- Cash handling
- Team collaboration
- Time management
- Task prioritization
- Inventory restocking
- Initiative and Self-motivation
Hobbies and Interests
- Enjoy both netball and basketball
- Fitness
- Camping/outdoors
- Volunteered at YMCA Holiday Programme in October 2023
References
Available upon request
Timeline
Store Crew Member
On the Spot
12.2025 - 02.2026
Waitress
Quartz Restaurant
02.2024 - 11.2025
Crew Member
McDonalds
04.2023 - 02.2024
NCEA Level 3 (2025), NCEA Level 2(2024), NCEA Level 1 (2023) -
Villa Maria College
Work Ready Drink Services -
STAR
Work Ready Barista -
STAR
Basic First Aid - US 6400 and US6401
STAR
Basic First Aid - refresher
STAR
Full Driver’s License -
VTNZ