Summary
Overview
Work History
Education
Skills
Websites
Working Style
Remit Summary
Work & Awards
Timeline
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KATE HEATLEY

Auckland

Summary

Creatively driven communications professional with a proven track record at leading agencies in Australia and New Zealand. Adept at guiding clients through the decision-making process to embrace bold, effective work delivered to the highest standards. Thrives in fast-paced environments with a keen instinct for identifying client needs, ensuring clarity, efficiency, and results in every project. Builds trust quickly through strategic, bespoke solutions delivered on brief, on time, and on budget. Passionate about the power of great ideas and strong relationships, with a collaborative spirit that fuels success in strategic responses, creative campaigns, and new business opportunities.

Overview

26
26
years of professional experience

Work History

Lead Business Partner

DDB Group New Zealand
01.2021 - Current

General Manager \ Client Partner

TBWA\ New Zealand
01.2018 - 01.2021

Group Business Director

AJF Partnership Sydney \ FCB Affilate
01.2014 - 01.2018

Managing Partner \ Client Service

FCB Sydney
01.2011 - 01.2014

Group Account Director \ Trans-Tasman

FCB New Zealand
01.2000 - 01.2011

Education

Bachelor of Arts - Humanties

University of Auckland
Auckland, NZ

Post Graduate Diploma - Museum & Art Collection Management

Massey University
Palmerston North, NZ

Skills

  • Building client partnerships
  • Business growth initiatives
  • Client account management
  • Effective team leadership
  • Client relationship management

Working Style

  • Hands-On Leader: A visible, engaged leader who leads from the front and supports teams at every level.
  • Authentic & Direct: Honest, transparent and values driven.
  • People First Leader: A strong advocate for team and client success. Rewards effort and celebrates the win.
  • Reliable & Consistent: Delivers with integrity and follow-through.
  • Collaborative: Builds strong, cross-functional relationships and fosters a team-first culture.
  • Passionate: Deeply invested in the work, the people and the outcomes.
  • Intuitive: Strong and reliable instincts, developed through extensive experience, allows me to be many steps ahead with clients & on projects. I trust my gut.

Remit Summary

  • Agency Leadership: Senior leader within the business management team responsible for setting direction, driving performance, and fostering a high-performing culture. Proud mentor of 3 x team members.
  • Commercial Accountability: Lead agency revenue, manage forecasting and ensure financial targets are met with sustainable growth.
  • Integrated Oversight: Deep experience collaborating across all agency functions — strategy, digital, customer experience, social, content and production to deliver seamless, end-to-end solutions. Think like a strategist, behave like a producer.
  • Creative Growth: Champion of creativity and innovation, transforming client relationships into award-winning partnerships through trust, integrity, and strategic vision.
  • Operational Best Practice: Proven ability to orchestrate teams to deliver projects of all sizes - on time, on budget and to the highest standard.
  • New Business: Skilled at building and leading pitch teams that win, with a strong instinct for matching agency talent to the opportunity.
  • Reputation Builder: Contributor to agency PR and awards success, enhancing agency visibility and industry recognition.
  • Brief Transformation: Known for shaping and elevating briefs into strategically and creatively rich partners.
  • Client Growth: Track record of driving organic growth across client portfolios through insight, relationship-building, and commercial outcomes.

Work & Awards

Please visit my LinkedIn profile - www.linkedin.com/in/kateheatley

Timeline

Lead Business Partner

DDB Group New Zealand
01.2021 - Current

General Manager \ Client Partner

TBWA\ New Zealand
01.2018 - 01.2021

Group Business Director

AJF Partnership Sydney \ FCB Affilate
01.2014 - 01.2018

Managing Partner \ Client Service

FCB Sydney
01.2011 - 01.2014

Group Account Director \ Trans-Tasman

FCB New Zealand
01.2000 - 01.2011

Bachelor of Arts - Humanties

University of Auckland

Post Graduate Diploma - Museum & Art Collection Management

Massey University
KATE HEATLEY