Kate Pettigrew
Auckland,AUK
Summary
I am currently looking for a permanent weekend position for one day per week, with flexibility to increase my availability during holiday periods. I am reliable and motivated, with strong time-management skills developed through balancing work and study commitments. I enjoy working in team environments and take pride in providing high-quality customer service. I am keen to contribute positively to the workplace while continuing to build my skills and experience.
Overview
4
4
years of professional experience
Work History
Practice Care Co-ordinator
Beyond Radiology
Grafton, Auckland
03.2025 - Current
- I support the day-to-day running of a busy radiology practice by being a first point of contact for patients and helping create a welcoming, calm environment.
- I manage appointment bookings, make sure patient information and documentation are accurate and up to date, and explain procedures so patients know what to expect.
- I handle phone and email enquiries, process payments and invoicing, and provide general administrative support to radiologists, technicians, and management.
- This role helped me build strong organisation, communication, and multitasking skills, while working carefully with confidential information and following health, safety, and privacy requirements.
Shift Manager
Island Gelato
Newmarket, Auckland
06.2024 - 03.2026
- Supervised daily store operations and took responsibility when the manager wasn't working
- Provided excellent customer service, ensuring efficient service to customers during busy periods
- Prepared and served a range of coffees and gelatos
- Delivered friendly and professional customer service, handling enquiries and resolving issues when needed
- Processed cash and EFTPOS transactions accurately and balanced tills at the end of shifts
- Maintained cleanliness and organisation of the store in line with health and safety standards
- Assisted with opening and closing procedures, including stock counts, placing orders, and general up keep of the store
Front of House
The Gaff
Mangere Bridge, Auckland
11.2024 - 03.2025
- Provided friendly and efficient customer service in a fast-paced cafe environment
- Took orders, served food and drinks, cleared tables and handled general customer enquiries
- Assisted with basic food and drink preparation
- Managed cash and EFTPOS sales
- Maintained high hygiene and cleanliness standards in line with food safety guidelines
- Worked as part of a team to ensure smooth day-to-day operations
Checkout Operator
FreshChoice
Mangere Bridge, Auckland
10.2021 - 02.2024
- Worked part-time for over two years alongside high school commitments
- Gained experience across multiple departments, including checkout, grocery, and produce
- Delivered a high standard of customer service by assisting customers with enquiries and ensuring a positive shopping experience
- Developed strong communication skills and confidence interacting with a wide range of customers
- Processed cash and EFTPOS transactions accurately and efficiently
- Worked effectively as part of a team to maintain store operations, particularly during busy periods
- Assisted with restocking, placing orders, and maintaining a clean and organised store environment
Education
NCEA Level 3 -
Onehunga High School
Auckland, NZ12-2023
NCEA Level 2 -
Marist College
Auckland, NZ12-2022
NCEA Level 1 -
Marist College
Auckland, NZ12-2021
Bachelor of Medical Imaging -
Unitec
Auckland03-2026
Skills
- Patient communication
- Appointment scheduling
- Administrative support
- Customer service
- Team collaboration
- Point-of-sale system operation
- Communication
- Willingness to learn
- Ability to work efficiently within a team
Accomplishments
Duke of Edinburgh Bronze Award
Timeline
Practice Care Co-ordinator
Beyond Radiology
03.2025 - Current
Front of House
The Gaff
11.2024 - 03.2025
Shift Manager
Island Gelato
06.2024 - 03.2026
Checkout Operator
FreshChoice
10.2021 - 02.2024
NCEA Level 3 -
Onehunga High School
NCEA Level 2 -
Marist College
NCEA Level 1 -
Marist College
Bachelor of Medical Imaging -
Unitec