Kate Te Miha
Gisborne,GIS
Summary
Motivated and reliable professional with a strong work ethic and positive attitude, committed to delivering high standards through dedication, energy, and enthusiasm. Skilled at managing multiple priorities with accuracy and efficiency while maintaining a strong focus on customer satisfaction and building positive relationships. Detail-oriented and highly organised, with experience in administration, recordkeeping, and customer service. Proven ability to resolve issues effectively, manage time in fast-paced environments, and contribute to smooth day-to-day operations. Committed to continuous personal and professional development, with a willingness to learn and adapt to new challenges.
Overview
13
13
years of professional experience
Work History
Store Receiver
Rebel Sport
Gisborne, Gisborne
08.2018 - Current
- Received and inspected incoming stock for quality and accuracy
- Collaborated with team members to ensure efficient product flow.
- Maintained a clean and safe work environment in the receiving area.
- Organized stockroom for efficient inventory management and accessibility.
- Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
- Operated pallet jacks, forklifts, and other material handling equipment safely and efficiently.
- Received and stored incoming stock, verified accuracy of shipments against purchase orders and invoices.
- Assisted in unloading trucks when necessary using hand-trucks or other equipment as needed.
- Monitored inventory levels to ensure adequate stock for production needs.Process inward and outward goods accurately and efficiently.
- Complete documentation and administrative tasks to a high standard.
- Coordinate stock movement between the storeroom and shop floor.
- Managed competing tasks to ensure timely completion of responsibilities. while meeting deadlines.
- Work collaboratively within a busy team environment.
- Maintained a clean and organized warehouse environment.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Certified Shift Manager
McDonald's Gisborne
Gisborne, Gisborne
10.2016 - 07.2018
- Supervised daily restaurant operations.
- Led and supported team members.
- Delivered exceptional customer service.
- Supervised team during busy shifts to ensure efficient service delivery.
- Managed inventory levels to maintain stock availability and reduce waste.
- Monitored compliance with health and safety regulations during shifts.
- Maintained accurate records of shift activities, employee performance evaluations, and inventory levels.
- Resolved customer enquiries and complaints professionally.
- Ensured company policies and procedures were followed.
- Assisted with administration, reporting, and cash handling.
Crew Member
McDonald's Gisborne
Gisborne, Gisborne
04.2013 - 10.2016
- Served customers efficiently, ensuring a positive dining experience.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Assisting customers as needed
- Served food quickly for positive guest experiences.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Operating equipment and maintaining a positive and professional attitude with exceptional customer service
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Operated kitchen equipment safely while following operational guidelines.
- Assisted in training new crew members on procedures and customer service protocols.
Education
New Zealand Certificate In Food And Beverage Service (Level 4) -
ServiceIQ - Te Pūkenga
08.2016 - 08.2016
New Zealand Certificate In Food And Beverage Service (Level 3) -
ServiceIQ - Te Pūkenga
08.2016 - 08.2016
Lytton High School
Gisborne, Gisborne Lytton High School
Gisborne, Gisborne Skills
- Customer service
- Time management
- Inventory management
- Team collaboration
- Problem solving
- Receiving processes
- Interpersonal skills
- Records management
- Teamwork and cooperation
- Attention to detail
Timeline
Store Receiver
Rebel Sport
08.2018 - Current
Certified Shift Manager
McDonald's Gisborne
10.2016 - 07.2018
New Zealand Certificate In Food And Beverage Service (Level 4) -
ServiceIQ - Te Pūkenga
08.2016 - 08.2016
New Zealand Certificate In Food And Beverage Service (Level 3) -
ServiceIQ - Te Pūkenga
08.2016 - 08.2016
Crew Member
McDonald's Gisborne
04.2013 - 10.2016
Lytton High School
Lytton High School