Kate Tran
Palmerston North,MWT
Summary
Housekeeper supervisor with 2 years of experience offering clients with the highest degree of hospitality and customer service by ensuring that facilities meet and exceed expectations. Always dedicated to work, and give a welcoming atmosphere with friendly and sincere attitude. Demonstrates patience and professionalism to propel excellent customer satisfaction and retention. Provides excellent service to customers while resolving issues before escalation, and consistently meets established goals and objectives.
Overview
1
1
Certification
Work History
Hospitality Worker
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- Provided customer service to ensure satisfaction throughout their staying experience.
- Check supplies in inventory after each week and order supplies for the necessary tools, cleaning products and linens in the hotel.
- Coordinated the cleaning of 22 hotel rooms.
- Supported laundry operation, sorting, washing and folding towels.
- Properly sanitize and clean everywhere in the hotel including the office, garden, hallway.
Education
High School Diploma -
Napier Girl High School
Napier 12-2022
Bachelor of AgriBusiness -
Massey University
Palmerston North, NZSkills
- Organized
- Customer Service
- Hardworking
- Cleaning technique
- Multitasking
- Hospitality services
Certification
- Certificated pass the basic barista class of Rancilio products of Epicure Vina in Vietnam
Timeline
Hospitality Worker
Navigate
High School Diploma -
Napier Girl High School
Bachelor of AgriBusiness -
Massey University
- Certificated pass the basic barista class of Rancilio products of Epicure Vina in Vietnam
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