Kate (Katherine) Laidlow
Rotorua,Bay Of Plenty
Summary
30 Registered Nurse with 30 years of experience in direct patient care and nursing management positions in hospital and clinic settings. Experience spans across behavioral and mental health, ICU, CCU and med-surgical environments. Passionate about providing programs and services in support of growth and healing for patients . Active listener with direct communication style and compassionate, non-judgmental approach to build patient trust and rapport. Outside-the-box thinker with strong crisis resolution skills. Patient-oriented diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments.
Overview
37
37
years of professional experience
Work History
Clinical Nurse Manager
Lakes PrimeCare - Urgent Care Centre
02.2022 - Current
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
- Streamlined workflow for increased efficiency by optimizing scheduling and delegating tasks to the appropriate staff members.
- Mentored new nursing staff, fostering professional growth and development through comprehensive training programs.
- Reduced hospital readmissions by developing and implementing effective discharge planning processes.
- Improved patient satisfaction scores with continuous assessment of patient needs and prompt resolution of concerns.
- Collaborated with interdisciplinary teams to develop integrated care plans, ensuring seamless delivery of services to patients.
- Increased employee retention rates by creating a supportive work environment that valued teamwork and open communication.
- Conducted routine performance evaluations, providing constructive feedback to drive continuous improvement among nursing staff members.
- Ensured compliance with regulatory requirements by maintaining accurate documentation and adhering to established policies and procedures.
- Implemented quality improvement initiatives to identify areas for potential enhancements in patient care delivery methods.
- Facilitated team-building activities to promote collaboration among nursing staff, resulting in improved morale and job satisfaction levels.
- Maintained a safe working environment by enforcing infection control measures and adhering to safety protocols.
- Coordinated continuing education opportunities for nursing staff, promoting ongoing professional development within the department.
- Leveraged technology advancements in healthcare systems, streamlining processes for more efficient management of resources and data analysis capabilities.
- Contributed to policy development efforts within the organization, ensuring alignment with best practice guidelines in nursing management roles.
- Championed patient advocacy, working collaboratively with healthcare providers to ensure that the unique needs of each individual were met.
- Maximized nursing staff potential by providing ongoing coaching and support, leading to higher levels of competence and confidence in delivering quality care.
- Evaluated nursing staff's performance and developed education programs and professional development opportunities to improve individual and team competencies, clinical knowledge and delivery of care.
- Interacted effectively with department managers to promptly correct problems and improve services.
- Coordinated departmental operations according to administrative, legal and medical guidelines.
- Supervised team of 20 nurses and 5 healthcare assistants
Clinical Nurse Specialist - Infusion Management
Lakes DHB
10.2004 - 01.2022
- Improved patient outcomes by implementing evidence-based care practices and clinical guidelines.
- Developed comprehensive care plans for patients, resulting in enhanced health management.
- Collaborated with interdisciplinary teams to provide holistic care and improve patient satisfaction.
- Mentored nursing staff through professional development opportunities, enhancing their skill sets and competencies.
- Evaluated nursing protocols and made updates based on current literature, ensuring optimal patient care practices were maintained.
- Served as a clinical expert resource for fellow nurses, fostering a collaborative work environment focused on ongoing learning and growth.
- Implemented quality improvement initiatives that led to measurable enhancements in patient safety and satisfaction levels.
- Provided specialized consultation services for complex cases, effectively addressing unique patient needs.
- Established effective communication channels between nurses, physicians, and other team members, promoting seamless coordination of patient care efforts.
- Championed innovative approaches in nursing education programs that resulted in improved knowledge retention among multidiciplary teams and students.
- Coordinated with external partners such as pharmaceutical companies or medical device manufacturers to stay informed on the latest advancements in healthcare technology.
- Maintained professional development by attending relevant conferences, workshops, and seminars, staying informed on emerging trends and best practices within the nursing field.
- Motivated nursing staff to pursue advanced training and collaborated with unit leaders to identify skill needs.
- Conducted rounds with physicians, advising physicians on patients' conditions and assisting in coordinating diagnostic testing and follow up appointments to achieve optimal patient outcomes.
- Facilitated and attended interdisciplinary meetings to discuss patient care.
- Assisted in development and implementation of new clinical programs.
- Created educational materials for staff and patients.
Clinical Nurse Educator - Emergency Deprtment
Lakes DHB
01.2002 - 01.2004
- Enhanced patient outcomes by developing and implementing evidence-based educational programs for clinical staff.
- Improved nursing competency through the creation and delivery of targeted training sessions and workshops.
- Evaluated clinical staff performance, identifying areas of improvement and providing constructive feedback to drive continuous growth.
- Served as a mentor for junior nursing staff, fostering a positive learning environment and promoting professional growth.
- Assisted in the design of simulation exercises, enhancing hands-on learning experiences for clinical staff members.
- Utilized adult learning principles to adapt teaching methods according to individual learner needs, maximizing comprehension and retention of material presented.
- Led the development of annual training plans based on identified gaps in knowledge or skills among clinical staff members.
- Partnered with outside organizations to secure funding for additional training programs that benefited both staff members and patients alike.
- Contributed educational and clinical expertise to help optimize training courses and boost student learning.
- Prepared and delivered lectures to undergraduate or graduate students on topics such as pharmacology, mental health nursing and community health care practices.
- Increased staff retention by providing ongoing professional development opportunities and support.
Resuscitation Officer
Lakes DHB
01.2001 - 01.2004
Clinical Nurse Leader
Lakes DHB
01.2001 - 01.2002
- Enhanced patient care by implementing evidence-based clinical practices and protocols.
- Streamlined nursing team communication for improved patient outcomes and satisfaction.
- Developed comprehensive care plans tailored to individual patient needs, promoting wellness and recovery.
- Mentored new nurses, fostering a supportive environment for skill development and professional growth.
- Collaborated with interdisciplinary teams to optimize patient treatment plans and ensure continuity of care.
- Reduced hospital readmissions by closely monitoring patients'' progress and adjusting care plans as necessary.
- Served as a liaison between patients, families, and healthcare providers to facilitate clear communication and understanding of care goals.
- Utilized advanced assessment skills to identify subtle changes in patients'' conditions that warranted intervention or escalation of care strategies.
- Continuously evaluated clinical workflows for opportunities to improve efficiency, ultimately leading to increased patient satisfaction and better use of resources.
Registerd Nurse - Emergency Department
Lakes DHB
10.1996 - 01.2001
Registered Nurse (F Grade) - ICU / CCU
Saint Richards Hospital
01.1992 - 10.1996
Registered Nurse (E Grade) - CCU
King Edward VIII Hospital
01.1990 - 01.1992
Registered Nurse - Cardio Thoraic ICU
Greenlane Hospital
01.1987 - 01.1989
Education
Post Graduate Diploma - Nursing - Nursing
Waikato University
Hamilton, NZ11.2007
Bachelor of Science - Nursing
Carrington Polytechnic
Auckland11.1987
Skills
- Patient Health Education
- Staff Education
- Performance Improvement
- Interdisciplinary Collaboration
- Nurse Leadership
- Clinical Quality Improvement
- Patient Advocacy
- Evidence-Based Practice
- Nursing Expertise
- Cultural Competence
- Conflict Resolution
- Team Building
- Change Management
- Strong Clinical Judgment
- Delegation and Motivation
- Medical Supply Management
President of Intravenous Nursing NZ
President of a national group.
Voluntary capacity.
Function of the group was to streamline infusion procedures and policies across all health care settings within NZ.
Was in the role for 10 years
Timeline
Clinical Nurse Manager
Lakes PrimeCare - Urgent Care Centre
02.2022 - Current
Clinical Nurse Specialist - Infusion Management
Lakes DHB
10.2004 - 01.2022
Clinical Nurse Educator - Emergency Deprtment
Lakes DHB
01.2002 - 01.2004
Resuscitation Officer
Lakes DHB
01.2001 - 01.2004
Clinical Nurse Leader
Lakes DHB
01.2001 - 01.2002
Registerd Nurse - Emergency Department
Lakes DHB
10.1996 - 01.2001
Registered Nurse (F Grade) - ICU / CCU
Saint Richards Hospital
01.1992 - 10.1996
Registered Nurse (E Grade) - CCU
King Edward VIII Hospital
01.1990 - 01.1992
Registered Nurse - Cardio Thoraic ICU
Greenlane Hospital
01.1987 - 01.1989
Post Graduate Diploma - Nursing - Nursing
Waikato University
Bachelor of Science - Nursing
Carrington Polytechnic
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