Katelyn Bateman
Tauranga,BOP
Summary
Results-driven individual with a versatile background in customer service and marine research. Known for strong inventory management and collaboration skills, contributing to improved operational efficiency and customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Robert Harris
Bay Of Plently , Papamoa
01.2025 - Current
- Prepared and served a variety of coffee beverages to customers.
- Maintained cleanliness and organization of the coffee station and dining area.
- Assisted customers with menu selections and provided product recommendations.
- Handled cash register transactions accurately and efficiently during busy hours.
- Collaborated with team members to ensure smooth service during peak times.
- Monitored inventory levels and reported shortages to management promptly.
Supervisor
Polar Dessert bar
Bay Of Plenty , Mount Maunganui
04.2024 - 01.2025
- Supervised daily operations and ensured compliance with health and safety regulations.
- Trained and mentored new staff on service procedures and product knowledge.
- Coordinated inventory management and maintained stock levels for desserts and supplies.
- Resolved customer complaints promptly, enhancing overall guest satisfaction experience.
- Implemented quality control measures to uphold product standards and presentation.
Blueberry Picker
J & C Cotterell
Bay Of Plenty, Katikati
10.2022 - 12.2023
- Harvested blueberries efficiently during peak picking seasons.
- Followed safety protocols to ensure a safe working environment.
- Sorted and packed blueberries for transport to processing facilities.
- Collaborated with team members to optimise picking strategies.
Front of House Team Member
Talisman Hotel & Resturant
Bay Of Plenty , Katikati
01.2022 - 12.2022
- Greeted and welcomed guests with a friendly demeanor.
- Managed reservations and seating arrangements efficiently.
- Assisted in maintaining cleanliness and organization of the dining area.
- Collaborated with kitchen staff to ensure timely service delivery.
- Handled guest inquiries and concerns with professionalism.
- Supported team members during busy shifts to enhance workflow.
- Processed payments accurately and efficiently at the register.
Education
Bachelor of Science - Marine Biology
Toi Ohomai Institute of Technology
null, NZ11-2025
Associate of Arts - Culinary Arts
Toi Ohomai Institute of Technology
null, NZ11-2022
High School Diploma -
Katikati College
Katikati, NZ11-2021
Skills
- Marine research
- Culinary techniques
- Customer service
- Team leadership
- Inventory management
- Effective communication
- Time management
- Data analysis
- Environmental impact assessments
- Marine species identification
- Marine conservation strategies
Certification
- PADI dive master
- Level 2 merit endorsement
- First Aid Certificate
- Level 5 marine biology
- Project Jonah member
Timeline
Barista
Robert Harris
01.2025 - Current
Supervisor
Polar Dessert bar
04.2024 - 01.2025
Blueberry Picker
J & C Cotterell
10.2022 - 12.2023
Front of House Team Member
Talisman Hotel & Resturant
01.2022 - 12.2022
Bachelor of Science - Marine Biology
Toi Ohomai Institute of Technology
Associate of Arts - Culinary Arts
Toi Ohomai Institute of Technology
High School Diploma -
Katikati College
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