Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katelyn Thompson

Palmerston North,MWT

Summary

Proven track record in customer service and team leadership, notably at McDonald's where I trained new crew members and earned Level 3 certifications in Food and Beverage Services and Cafe Services. Skilled in efficient problem-solving and organization, excelling under pressure. Demonstrated ability to manage financial transactions and uphold food hygiene standards.

Overview

6
6
years of professional experience

Work History

Allied Laundry

Jessica Thomas
04.2024 - 09.2024

Processing clean laundry through folding machines.

Working in solo for small fabrics and in teams for larger.

Loading laundry on to machines to fold and iron them.


Bartender/Waitress at Colonel Malones

Tracey Best
06.2022 - 02.2024

-Front of house greeting and seating guests.

-Preparing and serving beverages.

-Assisting with opening and closing the establishment.

-Training new staff members.

-Preparing and handling food.


Sandwich Artist At Subway

Jackie Woods
10.2021 - 08.2022

-Preparing and handling food.

-Serving and greeting customers

-Handled cash and efpos transations.

-Trained new staff members.

-Followed health and safety procedures for food hygeine.

-Assisted with opening and closing the restaurant.


McDonalds Crew Trainer

Marsha Riddick
08.2019 - 09.2021

Trained new crew members.

Followed safety procedures for food preperation, food hygeine, assembly and presentation.

Barista.

Customer service.

Handled cash and efpos transations.

Assisted with opening and closing the restaurant.

-Outcomes and Achievements:

-Level 3 in food and beverages services

-Level 3 in Cafe Services



McDonalds Crew Member

Jen McKay
06.2018 - 07.2019

Prepared and handled food in kitchen.

Handled cash and efpos transations.

Customer service.

Assisted in opening and closing the restaurant.

Followed safety procedures for food hygeine, preparation, assembly and presentation.

Trained new crew members.


Education

No Degree -

Cobram Secondary Collage
Cobram Victoria Australia
10-2017

Skills

    Excellent customer services skills

    Good problem solving skills

    Very time efficent

    Very organized

    Can handle very well under pressure

Timeline

Allied Laundry

Jessica Thomas
04.2024 - 09.2024

Bartender/Waitress at Colonel Malones

Tracey Best
06.2022 - 02.2024

Sandwich Artist At Subway

Jackie Woods
10.2021 - 08.2022

McDonalds Crew Trainer

Marsha Riddick
08.2019 - 09.2021

McDonalds Crew Member

Jen McKay
06.2018 - 07.2019

No Degree -

Cobram Secondary Collage
Katelyn Thompson