Katerina Homenukova
North Shore,AUK
Summary
Dynamic and results-driven Senior Waiter with extensive experience at Oyster & Chop, excelling in customer service and team leadership. Proven ability to train staff and enhance guest experiences through effective communication and advanced food safety practices. Recognized for maintaining high standards in menu knowledge and conflict resolution.
Overview
17
17
years of professional experience
Work History
Senior Waiter
Oyster & Chop
Auckland CBD, Auckland
09.2022 - 03.2024
- Provided exceptional service to high volume of daily customers.
- Helped train new wait staff members on proper table set-up techniques and customer service practices.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Maintained knowledge of current menu selections as well as upcoming seasonal menu items offered by the restaurant.
- Completed opening and closing checklists to ensure smooth restaurant operations.
Supervisor, Senior Waiter
Salt house restaurant
Cairns, Australia
06.2020 - 06.2022
- Responsibilities included waitressing and customer service, functions, bartendering, team leading, recruit new staff, training new staff, hosting, greeting people, money transactions, communication with customers, answering the phone, managing and managing bookings, managing complains, food and wine matching
Senior Waiter
Tha Fish
Cairns, Australia
08.2019 - 03.2020
Senior Waiter
Hotel Jungfrau
, Switzerland
11.2017 - 04.2019
Senior Waiter
Living Room sports bar
Dublin, Ireland
07.2017 - 10.2017
Bartender
Radost FX
Prague, Czech Republic
04.2015 - 06.2017
Senior Waiter
Residence 7 Angels
Prague, Czech Republic
09.2014 - 09.2015
Bartender
Club 111
Prachatice, Czech Republic
01.2010 - 01.2014
Restaurant Waiter
The grill on the square
London, United Kingdom
06.2012 - 09.2012
Restaurant Waiter
Penzion Pod Boubínem
Kubova Huť, Czech Republic
01.2007 - 01.2011
Skills
- Customer service
- Table setup
- Menu knowledge
- Food and wine pairing
- Training staff
- Conflict resolution
- Time management
- Sales techniques
- Cash handling
- Team leadership
- Event coordination
- Effective communication
- Attention to detail
- Beverage preparation
- Flexible schedule availability
- Self motivation
- Advanced food safety
- Clear communication
Languages
English
Full Professional
Russian
Full Professional
Czech
Native/ Bilingual
German
Elementary
Timeline
Senior Waiter
Oyster & Chop
09.2022 - 03.2024
Supervisor, Senior Waiter
Salt house restaurant
06.2020 - 06.2022
Senior Waiter
Tha Fish
08.2019 - 03.2020
Senior Waiter
Hotel Jungfrau
11.2017 - 04.2019
Senior Waiter
Living Room sports bar
07.2017 - 10.2017
Bartender
Radost FX
04.2015 - 06.2017
Senior Waiter
Residence 7 Angels
09.2014 - 09.2015
Restaurant Waiter
The grill on the square
06.2012 - 09.2012
Bartender
Club 111
01.2010 - 01.2014
Restaurant Waiter
Penzion Pod Boubínem
01.2007 - 01.2011
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