Summary
Overview
Work History
Skills
Languages
Timeline
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Katerina Homenukova

North Shore,AUK

Summary

Dynamic and results-driven Senior Waiter with extensive experience at Oyster & Chop, excelling in customer service and team leadership. Proven ability to train staff and enhance guest experiences through effective communication and advanced food safety practices. Recognized for maintaining high standards in menu knowledge and conflict resolution.

Overview

17
17
years of professional experience

Work History

Senior Waiter

Oyster & Chop
Auckland CBD, Auckland
09.2022 - 03.2024
  • Provided exceptional service to high volume of daily customers.
  • Helped train new wait staff members on proper table set-up techniques and customer service practices.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Maintained knowledge of current menu selections as well as upcoming seasonal menu items offered by the restaurant.
  • Completed opening and closing checklists to ensure smooth restaurant operations.

Supervisor, Senior Waiter

Salt house restaurant
Cairns, Australia
06.2020 - 06.2022
  • Responsibilities included waitressing and customer service, functions, bartendering, team leading, recruit new staff, training new staff, hosting, greeting people, money transactions, communication with customers, answering the phone, managing and managing bookings, managing complains, food and wine matching

Senior Waiter

Tha Fish
Cairns, Australia
08.2019 - 03.2020

Senior Waiter

Hotel Jungfrau
, Switzerland
11.2017 - 04.2019

Senior Waiter

Living Room sports bar
Dublin, Ireland
07.2017 - 10.2017

Bartender

Radost FX
Prague, Czech Republic
04.2015 - 06.2017

Senior Waiter

Residence 7 Angels
Prague, Czech Republic
09.2014 - 09.2015

Bartender

Club 111
Prachatice, Czech Republic
01.2010 - 01.2014

Restaurant Waiter

The grill on the square
London, United Kingdom
06.2012 - 09.2012

Restaurant Waiter

Penzion Pod Boubínem
Kubova Huť, Czech Republic
01.2007 - 01.2011

Skills

  • Customer service
  • Table setup
  • Menu knowledge
  • Food and wine pairing
  • Training staff
  • Conflict resolution
  • Time management
  • Sales techniques
  • Cash handling
  • Team leadership
  • Event coordination
  • Effective communication
  • Attention to detail
  • Beverage preparation
  • Flexible schedule availability
  • Self motivation
  • Advanced food safety
  • Clear communication

Languages

English
Full Professional
Russian
Full Professional
Czech
Native/ Bilingual
German
Elementary

Timeline

Senior Waiter

Oyster & Chop
09.2022 - 03.2024

Supervisor, Senior Waiter

Salt house restaurant
06.2020 - 06.2022

Senior Waiter

Tha Fish
08.2019 - 03.2020

Senior Waiter

Hotel Jungfrau
11.2017 - 04.2019

Senior Waiter

Living Room sports bar
07.2017 - 10.2017

Bartender

Radost FX
04.2015 - 06.2017

Senior Waiter

Residence 7 Angels
09.2014 - 09.2015

Restaurant Waiter

The grill on the square
06.2012 - 09.2012

Bartender

Club 111
01.2010 - 01.2014

Restaurant Waiter

Penzion Pod Boubínem
01.2007 - 01.2011
Katerina Homenukova