Katey Nichols
Weymouth,AUK
Summary
Dynamic and efficient professional with proven expertise in customer service and teamwork, honed at McDonald's and Rainbow's End. Excelled in fast-paced environments, significantly enhancing customer satisfaction and operational efficiency through effective communication and problem-solving skills. Demonstrated commitment to excellence by upholding strict food safety standards and fostering collaborative team dynamics.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work History
Crew Member
McDonald's
Manukau, Auckland
04.2022 - 07.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Catering Assistant
Rainbow's End
Manukau, Auckland
10.2021 - 02.2022
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to execute seamless catering events for clients.
- Coordinated closely with other staff members during events for smooth service delivery.
- Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
Education
MSL Training
Auckland, NZ 01.2019 - 07.2019
New Zealand School Of Tourism
Auckland, NZ 07.2022 - 12.2022
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-Solving
Clear Communication
Cleaning
Taking Orders
Timeline
New Zealand School Of Tourism
07.2022 - 12.2022
Crew Member
McDonald's
04.2022 - 07.2022
Catering Assistant
Rainbow's End
10.2021 - 02.2022
MSL Training
01.2019 - 07.2019