KATHERINE ANAIS LORCA RETAMAL
Motueka,TAS
Summary
Friendly and customer focused hospitality professional with experience working in cafés, restaurants, and food service. Skilled in taking orders, serving food and beverages, cash handling, and ensuring excellent customer experiences. Reliable, adaptable, and passionate about creating a welcoming environment in fast paced settings.
Overview
3
3
years of professional experience
Work History
Assistant (Casual)
Gaea NZ
2025.06 - Current
- Supported in creating and assembling moss art pieces with precision.
- Managed supplies and ensured smooth project workflow.
- Completed an independent moss art project, showing creativity and initiative.
Cleaner (Casual)
Apple Products NZ
2025.01 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Responsible for cleaning and maintaining office facilities.
- Ensured high standards of hygiene and reliability in a professional environment.
Housekeeper / Cook Support
Wilsons Abel Tasman National Park Ltd
2025.01 - 2025.04
- Cleaned rooms, bathrooms, and common areas.
- Prepared ingredients, supported kitchen operations, and managed stock control.
- Provided table and bar service ensuring excellent guest experiences.
Process Operator
Apple Products NZ
2024.03 - 2024.10
- Handled fruit selection, blending, packaging, and juice preparation.
- Maintained hygiene and cleanliness of machinery and work areas.
Housekeeper
Central Park Apartments
2024.01 - 2024.02
- Cleaned kitchens, bathrooms, bedrooms, and windows.
- Restocked cleaning and kitchen supplies.
Café Assistant
Café Trotamundo
2022.05 - 2023.07
- Welcomed customers, took orders, and served meals and drinks.
- Ensured high levels of customer satisfaction and repeat business.
- Handled cash transactions and maintained a clean, safe service environment.
- Assisted with stock management and kitchen support.
Education
Bachelor’s Degree - Business Administration, Engineering
DUOC UC
01.2016
Skills
- Customer Service & Guest Relations
- Food & Beverage Service
- Order Taking & Table Service
- Cash Handling & POS Systems
- Teamwork & Multitasking
- Health, Safety & Hygiene Standards
- Fast learner
- Computer skills
- Attention to detail
LANGUAGES
Spanish – Native
English – Intermediate (Nelson English School, 3-month course)
Timeline
Assistant (Casual)
Gaea NZ
2025.06 - Current
Cleaner (Casual)
Apple Products NZ
2025.01 - Current
Housekeeper / Cook Support
Wilsons Abel Tasman National Park Ltd
2025.01 - 2025.04
Process Operator
Apple Products NZ
2024.03 - 2024.10
Housekeeper
Central Park Apartments
2024.01 - 2024.02
Café Assistant
Café Trotamundo
2022.05 - 2023.07
Bachelor’s Degree - Business Administration, Engineering
DUOC UC