Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Kathie Sale

Kathie Sale

24 Matapaua Bay Road, Opito Bay,WKO

Summary

I am a highly focused, motivated person with a solid history of managing teams and driving operational success. I love problem-solving and have a quality focused approach to my work.

I can work autonomously, am reliable, dependable, proactive, diligent, motivated, and can adapt quickly to shifting priorities.

I am personable; developing and maintaining relationships with key stakeholders and team members is very important to me.

I also have excellent skills in reporting, data evaluation and analysis, project management and audit.

Overview

19
19
years of professional experience

Work History

Manager

Tauranga Eye Specialists
06.2015 - 08.2022
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Maintained a professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
  • Negotiated and managed contracts with Primary Health Organisations, Bay of Plenty District Health Board, ACC and Southern Cross, including comprehensive monthly reporting
  • Supported the organisation to successfully achieve Quality and Risk Management audit certification to a high level

Elective Services Manager

Bay of Plenty District Health Board
06.2007 - 06.2015
  • Development, implementation and co-ordination of processes to ensure Bay of Plenty District Health Board (BOPDHB) met the Government's strategy for public hospital elective services
  • Production of internal and external elective services reports
  • Involvement in and leading projects in reaction to economic and political pressures to reduce wait times and improve efficiencies
  • Quality improvement initiatives implemented that have allowed more patients to be treated within contract
  • The establishment of strong and effective working relationships with all stakeholders and be able to make and deliver difficult decisions efficiently and effectively

Elective Services Coordinator

Bay of Plenty District Health Board
08.2003 - 06.2007
  • Establishing an Elective Services role within BOPDHB to ensure that elective services were provided in accordance with the Ministry of Health Elective Services guidelines to uphold the key principles of clarity, timeliness and fairness
  • Established an Audit protocol for all services
  • Focused on establishing data integrity
  • Identification of risk areas in regards to compliance
  • Production of internal and external reports, monitoring trend analysis
  • Developed and maintained the Elective Services Web pages within the BOPDHB website

Education

Bachelor of Health Science (Nursing) -

Southern Cross University
Australia
01.1995

Diploma of Applied Science (Nursing) -

Avondale College/Sydney Adventist Hospital
Australia
01.1987

Skills

  • Relationship Management
  • Staff Management
  • Leadership
  • Service Delivery
  • Service Improvement
  • Project Management
  • Problem Solving
  • Analytical skills
  • Strategic Planning
  • Technical skills

Interests

In recent years I have volunteered as a worm composting workshop for both Tauranga City Council and Western Bay District Council I am currently a member of the Opito Bay Dotterel minders group and assist with pest control and dune care initiatives in Opito Bay

Other interests include travel, yoga, walking, gardening, spending time with friends and family

Timeline

Manager

Tauranga Eye Specialists
06.2015 - 08.2022

Elective Services Manager

Bay of Plenty District Health Board
06.2007 - 06.2015

Elective Services Coordinator

Bay of Plenty District Health Board
08.2003 - 06.2007

Bachelor of Health Science (Nursing) -

Southern Cross University

Diploma of Applied Science (Nursing) -

Avondale College/Sydney Adventist Hospital
Kathie Sale