Kathleen Calwag
Auckland,Mount Roskill
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Head of Immigration and Pastoral Care
Platform Homes Limited
02.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
Senior Human Resources Business Partner
Platform Homes Limited
08.2022 - 02.2023
- Enhanced employee retention by implementing effective talent management strategies and performance evaluation processes.
- Streamlined HR processes for improved efficiency, leading to better decision-making and resource allocation.
- Developed and executed comprehensive training programs to enhance workforce skills and productivity.
- Collaborated with senior leadership to align HR strategy with overall business objectives, driving organizational success.
Human Resources Administrator
Platform Homes Limited
07.2021 - 08.2022
- Enhanced employee relations by implementing effective communication strategies and conflict resolution techniques.
- Streamlined HR processes for increased efficiency by automating manual tasks and introducing new software tools.
- Reduced employee turnover with targeted recruitment strategies, thorough candidate screening, and comprehensive onboarding programs.
- Improved organizational culture by developing and executing various team-building initiatives and employee engagement activities.
Visa Team Administrator
Working International Visas Ltd
01.2017 - 07.2021
- Managing workload and productivity by setting priorities in line with weekly and monthly goals to reach target KPIs
- Reviewing data weekly to ensure that clients are progressing towards lodgement and Job Order deadlines
- Keeping up to date client information in the systems
- Gathering data, analysing and preparing reports for internal and external stakeholders
- Reviewing and managing client paperwork, while being discreet and tactful with sensitive and confidential information
- Calling Immigration New Zealand to obtain updates and other information on behalf of the Licensed Immigration Adviser
- Assisting the Licensed Immigration Adviser by drafting correspondence
- Developing and managing work schedules to deliver required outputs to expected quality and within timeframes.
Office Clerk / Receptionist
Saint Louis University
09.2014 - 11.2015
- Answering phone calls as well as queries from walk-in students or visitors
- Check and update credentials and grades of students
- Send letter of request to different school for credentials of new students
- Maintain organized and systematic flow in the office.
Sales Assistant
Gavino's Marketing
04.2010 - 04.2014
- Providing customer service through persuading and answering questions
- Inventory and warehouse woman
- Train co-workers for a systematized and proper attitude towards customers.
Education
Diploma in Business (Admin and Technology) -
EDENZ Colleges
Auckland, New Zealand08.2016
Bachelor of Science in Business Administration -
Saint Louis University
Baguio City, Philippines03.2010
Skills
- Team Management
- Troubleshooting
- Multitasking
- Organization and Time Management
- Relationship Building
- Critical Thinking
- Flexible and Adaptable
- Friendly, Positive Attitude
- Dependable and Responsible
- Attention to Detail
- Task Prioritization
- Time Management
Personal Information
Visa Status: Resident Visa
References
Provided upon request.
Timeline
Head of Immigration and Pastoral Care
Platform Homes Limited
02.2023 - Current
Senior Human Resources Business Partner
Platform Homes Limited
08.2022 - 02.2023
Human Resources Administrator
Platform Homes Limited
07.2021 - 08.2022
Visa Team Administrator
Working International Visas Ltd
01.2017 - 07.2021
Office Clerk / Receptionist
Saint Louis University
09.2014 - 11.2015
Sales Assistant
Gavino's Marketing
04.2010 - 04.2014
Diploma in Business (Admin and Technology) -
EDENZ Colleges
Bachelor of Science in Business Administration -
Saint Louis University
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