Summary
Overview
Work History
Education
Skills
Websites
References
Hobbies and Interests
Furtherdevelopment
Career Experience
Affiliations
Timeline
Generic
Kathryn Healy

Kathryn Healy

Paraparaumu,New Zealand

Summary

Experienced Communications Lead - with strengths in Strategic Change and Internal - drawing from a strong background in external communications. Skilled in engagement, change management, strategy development, and leadership. I collaborate effectively across diverse teams including HR, Communications, Marketing, and Programmes. I have a proven track record of delivering successful change initiatives and supporting a high-performing team. I grew a lot in my change and internal communications management role at NZTA and am keen to continue my leadership journey.

Overview

18
18
years of professional experience

Work History

Change & Internal Communications Manager

NZTA
09.2023 - 08.2024
  • Built the Internal Communications function back up and managed a high-performing team of 7
  • Managing incoming workflows when operational demands were increasing alongside a changing political landscape
  • Responding to my people’s development requests where possible and empowering them to lead from where they stood
  • Managing key internal communications channels with my team: Intranet; People Leaders Update; CE/ELT video and live calls
  • Providing thought leadership and direction to better support org-wide changes across all Business Groups
  • Supporting my people to help them retain roles during a restructure of the Partnership and Engagement Group

Principal Advisor, Internal Communications

Te Puni Kōkiri
04.2023 - 09.2023
  • Led and supported direction for Internal Communications function
  • Providing strategic advice to ELT
  • Mentoring senior advisor Internal Communications Advisor
  • Driving and supporting operational Communications through regular ELT update, Managers Update and BAU feature stories on intranet
  • Leading on the change Communications requirements for an accommodation project and IT projects (including new intranet)
  • Advising and delivering on BAU communications to support People Capability and to help lift engagement levels org wide

Senior Change and Engagement Advisor

Department Internal Affairs
Wellington
03.2022 - 03.2023
  • Led and supported internal communications for Te Ara Manaaki programme (a significant technology programme)
  • Providing thought leadership to improve branch-wide communications
  • Delivering response communications to align to shifting changes
  • Aligning with the ADKAR (Prosci) change approach to support behaviour changes for new ways of working
  • Delivering fortnightly updates to increase awareness
  • Facilitating content for weekly stand-ups to enable team to connect with programme-wide developments

Senior Change Communications Advisor, Aeromedical Commissioning Programme

Ministry of Health
Wellington
01.2021 - 01.2022
  • Supported Internal communications and change requirements
  • Liaising with PWC and external stakeholders to influence a joined up approach to the external engagement strategy
  • Updating key internal messages for leaders presentations - influencing requirements to support direction for NASO
  • Provided advice for structuring communications within NASO - National Ambulance Sector Office

Senior Communications Lead, Pay and Progression

Ministry of Social Development
Wellington
09.2020 - 09.2021
  • Communications lead, for a highly sensitive programme - lifting pay for front line staff
  • Aligning messages for staff, Operations leaders, HR leads and the PSA - improving trust and transparency for the process
  • Supporting sensitive Q&As and collateral throughout PSA negotiations - strengthening relationship management
  • Shifting into COVID Communications controller when the programme finished and COVID hit - improving co-ordination and delivering of COVID communications

Senior Communications Advisor

Kainga Ora
Wellington
08.2019 - 01.2020
  • Internal and external communications
  • Writing weekly update from Chief Operating officer to staff, helping lift staff morale and increase visibility of leaders
  • Wrote monthly update on behalf of leaders - Operations Group - lifting visibility on branch achievements
  • Supporting wider Internal communications - intranet stories, advice, etc - supporting strategic direction
  • Liaising with SPCA and FENZ to support Memorandums of Understanding

Senior Internal Communications Advisor

NZTA
Wellington
04.2018 - 07.2018
  • Short role while I looked for something more strategic
  • Producing biweekly update for senior leaders and staff - increasing people's connections organisation-wide
  • Key liaison point for Security, HR leads and External Communications - improving message delivery and advice
  • Updating intranet and monitoring social activity - improving measures of staff interactions and identifying gaps

Senior Change Advisor, Accommodation projects/flexible working

Ministry of Education
Wellington
07.2016 - 06.2018
  • A change lead role
  • Leading the change process for Christchurch co-location with Ministry of Health and Ministry for Education
  • Upskilling leaders on what it meant to 'work differently'
  • Supporting other office moves - Tauranga and New Plymouth - helping people make the move easier

Internal Communications Manager

Wellington City Council
Wellington
10.2014 - 06.2016
  • Set up and ran the Internal Communications function in a complex and changing environment
  • Liaising with leaders and staff to ensure messages for people were aligned to organisational strategy
  • Emergency response lead for staff communications - ensuring a joined up response and timely updates for people
  • Working closely with Organisational Development team to help influence organisational direction
  • Working with large branch to set up a social media channel - improving connections for staff in more remote areas

Various Senior Communications roles

MPI - Ministry for Primary Industries
Wellington
02.2007 - 02.2014
  • My communications/change journey bubbled here through multiple roles
  • 2007-2009, part of external communications team - supporting writing media releases, stories for external publications and special projects
  • Producing a 'faces of MFish' video for staff - reflecting our people champions working in fisheries
  • Event management - increasing visibility of brand
  • 2010-2011, supporting the merger for Ministry of Fisheries to Ministry for Primary Industries - scoping an effective Internal Communications Strategy so people understood direction
  • 2012-2013, senior communications advisor organisational communications - providing advice to senior leaders, delivering branch support and crises communications

Education

Bachelor of Communications - PR, journalism, TV and radio, Radio

Auckland University of Technology
Auckland
01.1996

Skills

  • Leadership
  • Internal Communications
  • Strategic
  • Change
  • Engagement
  • Mentor

References

References available upon request

Hobbies and Interests

  • Running
  • Yoga
  • Hiking
  • Photography
  • Reading/writing

Furtherdevelopment

  • Pay and Progression, MSD, 2021
  • Change Behavioural Insights, 2020
  • Change leadership, Ministry of Education
  • Membership Director for IABC, volunteer work
  • Leading Teams, 9 month course, 2016
  • Agile Project Management, 2015
  • Influence training, two day course, 2014
  • Facilitation Skills, two day course, 2014
  • Natural Resource Sector Aspiring Leadership, June – November 2013

Career Experience

  • Change & Internal Communications Manager, NZTA, 09/01/23, 08/31/24, Permanent, Managing incoming workflows when operational demands were increasing alongside a changing political landscape, Responding to my people’s development requests where possible and empowering them to lead from where they stood, Managing key internal communications channels with my team: Intranet; People Leaders Update; CE/ELT video and live calls, Providing thought leadership and direction to better support org-wide changes across all Business Groups, Supporting my people to help them retain roles during a restructure of the Partnership and Engagement Group
  • Principal Advisor, Internal Communications, Te Puni Kōkiri, 04/01/23, 09/30/23, Contract, Providing strategic advice to ELT, Mentoring senior advisor Internal Communications Advisor, Driving and supporting operational Communications through regular ELT update, Managers Update and BAU feature stories on intranet, Leading on the change Communications requirements for an accommodation project and IT projects (including new intranet), Advising and delivering on BAU communications to support People Capability and to help lift engagement levels org wide.
  • Senior Change and Engagement Advisor, Department Internal Affairs, Wellington, 03/01/22, 03/31/23, Providing thought leadership to improve branch-wide communications, Delivering response communications to align to shifting changes, Aligning with the ADKAR (Prosci) change approach to support behaviour changes for new ways of working, Delivering fortnightly updates to increase awareness, Facilitating content for weekly stand-ups to enable team to connect with programme-wide developments
  • Senior Change Communications Advisor, Aeromedical Commissioning Programme at Ministry of Health, Wellington, 01/01/21, 12/31/22, Liaising with PWC and external stakeholders to influence a joined up approach to the external engagement strategy, Updating key internal messages for leaders presentations - influencing requirements to support direction for NASO, Provided advice for structuring communications within NASO - National Ambulance Sector Office.
  • Senior Communications Lead, Pay and Progression, Ministry of Social Development, Wellington, 09/01/20, 09/30/21, Aligning messages for staff, Operations leaders, HR leads and the PSA - improving trust and transparency for the process, Supporting sensitive Q&As and collateral throughout PSA negotiations - strengthening relationship management, Shifting into COVID Communications controller when the programme finished and COVID hit - improving co-ordination and delivering of COVID communications
  • Senior Communications Advisor, Kainga Ora, Wellington, 08/01/19, 12/31/20, Writing weekly update from Chief Operating officer to staff, helping lift staff morale and increase visibility of leaders, Wrote monthly update on behalf of leaders - Operations Group - lifting visibility on branch achievements, Supporting wider Internal communications - intranet stories, advice, etc - supporting strategic direction, Liaising with SPCA and FENZ to support Memorandums of Understanding
  • Senior Internal Communications Advisor, NZTA, Wellington, 04/01/18, 07/31/18, Producing biweekly update for senior leaders and staff - increasing people's connections organisation-wide, Key liaison point for Security, HR leads and External Communications - improving message delivery and advice, Updating intranet and monitoring social activity - improving measures of staff interactions and identifying gaps
  • Senior Change Advisor, Accommodation projects/flexible working, Ministry of Education, Wellington, 07/01/16, 06/30/18, Leading the change process for Christchurch co-location with Ministry of Health and Ministry for Education, Upskilling leaders on what it meant to 'work differently', Supporting other office moves - Tauranga and New Plymouth - helping people make the move easier
  • Internal Communications Manager, Wellington City Council, Wellington, 10/01/14, 06/30/16, Liaising with leaders and staff to ensure messages for people were aligned to organisational strategy, Emergency response lead for staff communications - ensuring a joined up response and timely updates for people, Working closely with Organisational Development team to help influence organisational direction, Working with large branch to set up a social media channel - improving connections for staff in more remote areas
  • Various Senior Communications roles, MPI - Ministry for Primary Industries, Wellington, 02/01/07, 02/28/14, 2007-2009, part of external communications team - supporting writing media releases, stories for external publications and special projects, Producing a 'faces of MFish' video for staff - reflecting our people champions working in fisheries, Event management - increasing visibility of brand, 2010-2011, supporting the merger for Ministry of Fisheries to Ministry for Primary Industries - scoping an effective Internal Communications Strategy so people understood direction, 2012-2013, senior communications advisor organisational communications - providing advice to senior leaders, delivering branch support and crises communications

Affiliations

  • Yoga
  • Running
  • Reading/Writing
  • Kyaking
  • Hiking
  • Travel

Timeline

Change & Internal Communications Manager

NZTA
09.2023 - 08.2024

Principal Advisor, Internal Communications

Te Puni Kōkiri
04.2023 - 09.2023

Senior Change and Engagement Advisor

Department Internal Affairs
03.2022 - 03.2023

Senior Change Communications Advisor, Aeromedical Commissioning Programme

Ministry of Health
01.2021 - 01.2022

Senior Communications Lead, Pay and Progression

Ministry of Social Development
09.2020 - 09.2021

Senior Communications Advisor

Kainga Ora
08.2019 - 01.2020

Senior Internal Communications Advisor

NZTA
04.2018 - 07.2018

Senior Change Advisor, Accommodation projects/flexible working

Ministry of Education
07.2016 - 06.2018

Internal Communications Manager

Wellington City Council
10.2014 - 06.2016

Various Senior Communications roles

MPI - Ministry for Primary Industries
02.2007 - 02.2014

Bachelor of Communications - PR, journalism, TV and radio, Radio

Auckland University of Technology
Kathryn Healy