Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kathryn Russell

Whanganui,MWT

Summary

Now that my children are older I am now in a position to commit myself to full time employment and Phlebotomy has always been a passion.


I am quick to learn, skilled in documentation and adept at results through decisive action and meticulous attention to detail and I am not sensitive to the sight of bodily fluids.


At school I studied biology, chemistry, health education & maths.


I have previously done a WINTEC, Health science course & been employed by Waikato hospital as a health care assistant.


I have gained customer service experience in a range of positions including hairdressing training, Cafe's, & as a Receptionist.


I also have to personally administer medication via injection daily to myself, so have a small amount of knowledge in this area,

Overview

20
20
years of professional experience
1
1
Certification

Work History

Scout Leader

Whanganui Scouts
06.2020 - 10.2023
  • Participated in group activities, emphasizing making camp fun for campers, teaching skills, providing encouragement and facilitating opportunities of interaction between campers.
  • Fostered positive personal connection with each troop participant and cultivated social connections and sense of solidarity.
  • Provided customer support and follow-up with members as assigned, implementing exceptional problem-solving and management and responding appropriately to inquiries.
  • Encouraged participation in camp activities and guided troop members in safe adventures.
  • Administered basic first aid and medications per organizational guidelines, documenting incidents and communicating details to camp director.
  • Assisted in developing and implementing program ideas, planned activities for units and evaluated program quality.
  • Supervised troop volunteers and counselors in execution of unit needs to contribute to safety and healthy experience.

Hairdressing Assistant

Ulta Ego Designs
01.2018 - 03.2020
  • Assisted hairdressers with, colouring, and styling hair to maintain salon workflow efficiency.
  • Maintained up-to-date knowledge of industry trends and techniques to provide clients with relevant advice on hair care practices.
  • Contributed to maintaining a hygienic environment by sterilizing tools and equipment regularly.
  • Created a welcoming atmosphere by greeting clients upon arrival and offering refreshments while they waited for their appointments.
  • Ensured smooth salon operations by managing appointment scheduling and confirming bookings with clients.
  • Aided in reducing wait times by promptly preparing clients for their appointments with hairstylists.
  • Helped improve overall salon efficiency by assisting with inventory management processes, including ordering supplies as needed.
  • Supported hairstylists with color mixing, shampooing, and blow-drying for efficient client service.
  • Ensured client satisfaction through timely follow-up calls to inquire about service experiences and invite them back for future appointments.
  • Collaborated with team members to keep the salon stocked and well-organized for optimal workflow efficiency.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Recorded notes for future reference about customer preferences and services delivered.

Health Care Assistant

Waikato Hospital
06.2007 - 02.2009
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
  • Observed patient skin conditions and reported findings to registered nurse.
  • Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
  • Maintained clean environment with due consideration to health and safety issues and infection control policy.
  • Supported nursing staff with care of incontinent patients and promotion of continence care.
  • Increased patient safety by promptly addressing concerns and reporting incidents or potential hazards to supervisory staff.
  • Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
  • Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
  • Ensured reliable communication between patients and healthcare providers by serving as an empathetic listener and effective advocate when necessary.
  • Responded swiftly to emergency situations, providing prompt assistance while following established protocols until professional help arrived onsite.
  • Participated in ongoing training sessions, staying current with best practices in health care assistance.

Corrections Officer

Whanganui Prison
01.2004 - 04.2005
  • Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
  • Supported successful emergency response efforts by participating in regular drills and training exercises.
  • Prevented contraband introduction through diligent cell searches and visitor screenings.
  • Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.
  • Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
  • Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
  • Reduced escape attempts, crimes and other hazardous activity through close observation and situational awareness.
  • Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
  • Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
  • Safeguarded public safety by ensuring strict adherence to established policies governing the transportation of inmates between facilities or court proceedings.

Education

Associate of Science - Health Sciences

Wintec
Hamilton, NZ

Skills

  • Data Entry
  • Emergency Preparedness
  • Community Relations
  • First Aid Expertise
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Friendly, Positive Attitude
  • Collaboration and Teamwork
  • Team Leadership
  • Decision-Making
  • Documentation and Recordkeeping
  • Computer Proficiency
  • Activity Organization
  • Outdoor Leadership
  • Safety Training
  • Behaviour Managment
  • Quality Assurance
  • First Aid Certification
  • Clinical Documentation
  • Patient Relations
  • Blood Sugar Monitoring

Certification

First Aid Certificate


Full Driver Licence

Timeline

Scout Leader

Whanganui Scouts
06.2020 - 10.2023

Hairdressing Assistant

Ulta Ego Designs
01.2018 - 03.2020

Health Care Assistant

Waikato Hospital
06.2007 - 02.2009

Corrections Officer

Whanganui Prison
01.2004 - 04.2005

Associate of Science - Health Sciences

Wintec
Kathryn Russell