Kathleen Busson
Christchurch,Wainoni
Summary
Self-starting Custodian with team player mentality. Skilled at staying on task and meeting deadlines.
Overview
17
17
years of professional experience
Work History
Custodian/cleaner Supervisor on Sundays
Millenium Previous Assetlink
07.2021 - Current
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Reduced waste through efficient use of cleaning supplies and equipment.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Streamlined facility maintenance by promptly addressing minor repairs.
Driver /storeperson
Bidfood
10.2013 - 03.2021
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Followed all relevant traffic laws and safety regulations.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Obtained signatures from customers upon delivery of goods.
- Drove safely in various weather and road conditions to avoid accidents.
- Cleaned vehicle regularly to maintain professional appearance.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Assisted in training new employees, sharing knowledge of store procedures and best practices.
- Resolved customer complaints professionally, providing solutions that met both their needs and company policies.
- Managed receiving area efficiently by organizing incoming shipments and verifying accuracy against purchase orders.
- Picked stock according to order sheets and prepared for transport.
- Received and checked incoming goods for damage and discrepancies with paperwork.
- Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis.
Self Employed Gardening /lawnmower
Self Employed /gardens Plus
10.2007 - 04.2013
- Improved lawn health by performing regular mowing, trimming, and edging tasks.
- Enhanced customer satisfaction by maintaining a professional appearance and providing timely service.
- Reduced time spent on each job with efficient use of various mowing equipment.
- Increased client retention through consistent delivery of high-quality lawn care services.
- Identified and addressed lawn issues such as diseases or pests, ensuring optimal growth and appearance.
- Maintained clean workspaces by properly disposing of debris and clippings after each job.
- Performed routine maintenance on mowing equipment for increased longevity and optimal performance.
- Assisted clients in selecting appropriate lawn care products, promoting healthier lawns and landscapes.
- Educated customers on best practices for maintaining their lawns between service visits.
- Streamlined scheduling processes by effectively coordinating appointments with multiple clients per day.
- Developed customized lawn care plans tailored to the specific needs of individual clients'' properties.
- Ensured safety during operations by adhering to proper lifting techniques, tool usage, and protective gear requirements.
- Adapted quickly to changing weather conditions for uninterrupted service provision throughout the year.
- Communicated effectively with clients to address concerns and provide updates on scheduled services or ongoing projects.
- Expanded clientele through positive word-of-mouth referrals from satisfied customers.
- Contributed to the company''s growth by upselling additional services that complemented existing offerings.
- Mowed lawns of residential properties on weekly basis to maintain grass length.
- Removed grass clippings and leaves from property using blower.
Education
No Degree - General Studies
Dunsandel Primary /lincoln High
Canterbury12.1968
Timeline
Custodian/cleaner Supervisor on Sundays
Millenium Previous Assetlink
07.2021 - Current
Driver /storeperson
Bidfood
10.2013 - 03.2021
Self Employed Gardening /lawnmower
Self Employed /gardens Plus
10.2007 - 04.2013
No Degree - General Studies
Dunsandel Primary /lincoln High