Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Katie Armstrong

Queenstown,OTA

Summary

I'm a passionate and curious individual with a proven track record at Mons Royale, excelling in building customer relationships and enhancing sales through exceptional service and product knowledge. My educational background in fashion design, my strong interest in the technical aspects of the Mons products and my years experience of working within the Mons Royale stores and Crankworx stand me in good stead for succeeding within the Product Developer role. I can offer a different perspective through providing product feedback from customers and insight into the buying habits of both locals and international customers in store.

Overview

10
10
years of professional experience

Work History

Sales Assistant

Mons Royale
06.2024 - Current
  • Increase sales by building strong customer relationships and providing excellent service through my extensive product knowledge.
  • Handle customer inquiries, warranties and returns professionally, ensuring a positive experience for all clients.
  • First hand experience of the buying habits of both local and international customers
  • Worked alongside Mons Royale's Sales Rep, Product Developer and Customer Service in Expo tent at Crankworx Rotorua 2025.

Kennel Nurse

Remarkable Vets
11.2023 - 05.2024
  • Caring for the dogs and cats within the cattery and kennels of the vets.
  • Maintenance of the boarding and cattery facilities
  • Communicating with clients and staff members both in person and via email
  • Managing the vets database and reception work

Dog Walker/Small Business Owner

Katie's Dogs
07.2017 - 07.2023
  • Ran a successful business for 6 years
  • Communicating with clients on a daily basis, either for bookings or giving feedback about their dog
  • Controlling and caring for a pack of dogs, ensuring they are safe and happy whilst on walks
  • Managing the social media platforms and advertising for the business
  • Managing the business books in order to sustain a successful, profitable business

SEO Outreach Executive

Trespass
10.2016 - 04.2017
  • Working within the eCommerce department, my main role was to outreach to influencers, bloggers and community/sports groups, in order to build genuine relationships and create authentic content.
  • Assisting my colleagues with content for our social media platforms
  • Contributing to the wider marketing campaigns within the marketing department

Client Services Assistant

IProspect
02.2016 - 08.2016
  • Assisted the different digital marketing specialist areas with delivery of the work, through liaising with the clients, producing reports and making sure everything ran smoothly.
  • Managing clients' social media channels in order to increase exposure and engagement
  • Creating content (both creative and copy) for clients' social media channels

EU Digital Content Assistant

Spectrum Brands
11.2015 - 01.2016
  • A 3 month paid internship, assisting the digital marketing department across the Russell Hobbs and Remington brands.
  • Creating website and social media content (including product copy) in keeping with the brand voice for various campaigns
  • Providing administrative support to the Digital Content Executives (included proofreading)

Education

Bachelor of Arts - Fashion Business

Glasgow Caledonian University
Glasgow, Scotland
06-2015

Diploma - Access To Higher Education Diploma (Fashion)

The London College of Fashion
London, England
09-2010

Skills

  • Strong Verbal and Written Communication
  • Creative Thinking
  • Visual Merchandising
  • Market Research
  • Teamwork

Interests

  • Snowboarding
  • Mountain Biking
  • Tramping
  • Pilates
  • Drawing and Painting

Timeline

Sales Assistant

Mons Royale
06.2024 - Current

Kennel Nurse

Remarkable Vets
11.2023 - 05.2024

Dog Walker/Small Business Owner

Katie's Dogs
07.2017 - 07.2023

SEO Outreach Executive

Trespass
10.2016 - 04.2017

Client Services Assistant

IProspect
02.2016 - 08.2016

EU Digital Content Assistant

Spectrum Brands
11.2015 - 01.2016

Bachelor of Arts - Fashion Business

Glasgow Caledonian University

Diploma - Access To Higher Education Diploma (Fashion)

The London College of Fashion

Similar Profiles

CREATE PROFILE
Katie Armstrong