Taine Pakai
Birkenhead,AUK
Summary
I am an honest, reliable, and self-motivated Team Leader Wash Technician with nearly 7 years of management experience, including 2 years specifically in the wash technician field. Dedicated to demonstrating strong leadership skills, I work diligently to ensure that my team consistently meets expectations and achieves operational targets. I take pride in my problem-solving abilities and my commitment to maintaining a high level of professionalism in all aspects of my work. My strong communication skills and customer service orientation enable me to build positive relationships with clients, ensuring their satisfaction and addressing their needs effectively.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Leader Wash Technician
Washco
10.2022 - Current
- Conducted task analysis covering onsite contacts, worksite details, task descriptions, first aid locations, health and safety measures, equipment requirements, and hazard identification with control methods to prevent risks.
- Led morning pre-start meetings to go over daily tasks, cleaning methods, and any important updates, keeping the team informed and ready to start work.
- Acted as the primary point of contact for clients, ensuring high-quality service delivery by addressing questions, concerns, and special requirements. Collaborated to schedule work with minimal disruption, conducted quality control checks to meet client specifications and industry standards, and maintained strong professional relationships to support client satisfaction.
- Coordinated team members by delegating responsibilities according to individual strengths and areas of expertise.
- Lead a team of up to eight members, delivering hands-on problem-solving support to ensure timely project completion to a high standard, resulting in consistently satisfied clients.
- Primarily work on retirement villages, universities and commercial and residential buildings.
Store Manager
Accent Group - Hype DC
06.2021 - 08.2022
- Reviewing sales/stock receipts
- Managing a team of 12 employees
- Working towards and achieving monthly targets
- Working alongside/under wage% allocation
- Holding team meetings
- Providing live feedback
- Staff training
- Restock/Inventory reporting
- Identified and maximised sales opportunities
- Hourly sales driving
- Visual merchandising
- Payroll
- Receiving/Transfer stock
- Improving/Maintaining team KPI's
Assistant Store Manager
North Beach
01.2020 - 06.2021
- Floor Managing
- Managed a team of upto 35 employees
- Reviewing sales / Stock reports
- Team meetings
- Providing live feedback
- Staff training
- Restock
- Floor Plans / Merchandising
- Hourly sales reporting
- Stock reordering / receipting
Education
NCEA L3 -
Fielding High School
Fielding, Manawatu12-2016
Skills
Leadership Skills
Problem Solving
Communication
Customer Service
Time Management
Adaptability
Ability to Work Under Pressure
Staff Training
Decision Making
Quality Assurance
Certification
Class 1 Full License
Class 2 Full License
EWP License -
Mobile EWP
23966 Theory & Legislation
23960 Scissor Lift EWP
23962 Boomlift EWP
23963 Trailer Mounted EWP
Working @heights License -
Unit Standard - 23229
Unit Standard - 25045
Unit Standard - 15757
References
- References available on request
Timeline
Team Leader Wash Technician
Washco
10.2022 - Current
Store Manager
Accent Group - Hype DC
06.2021 - 08.2022
Assistant Store Manager
North Beach
01.2020 - 06.2021
NCEA L3 -
Fielding High School
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