Katie Franklin
7 Oioi Lane,Kaukapakapa
Summary
Dynamic and results-oriented professional with extensive experience in office administration and accounts management. Proven ability to meet dead lines, optimize processes and complete work to a high and accurate standard and easily adaptable to using new software.
Overview
21
21
years of professional experience
Work History
Sales and Operations Administrator
Organic Initiative
10.2023 - Current
- Processing retailer and consumer orders using Cin7.
- Liaise with Third Party Logistics to insure smooth, in full and on time deliveries.
- Liaise with customers re stock shortages and delivery issues.
- Invoice customers through Xero.
- Accurately oversee picking, packing and shipping of consumer orders.
- Manage stock levels, process Branch Transfers to maintain optimal inventory levels.
- Process and prepare shipments for Amazon FBA.
- Update and manage product data in Shopify.
Office Administration
Snapdragon Media
10.2020 - 10.2023
- Interacted with customers by phone, email or in-person to provide information.
- Implemented account software change from MYOB to Xero.
- Implemented set up of Microsoft 365.
- Creating Insertion Orders and Spec sheets for campaigns.
- Invoicing clients through Xero.
- Accounts payable and receivable.
- Organising and overseeing of large scale event.
- Monthly board and financial reports.
- Bank reconciliation
- Processing of PAYE and GST returns
- Office management
- Liaison with land lord and body corporate
- Payroll including commission and bonus
Accounts Administrator
Infocare Solutions Limited
01.2016 - 10.2020
- Database management/data entry.
- Setting up invoice templates.
- Invoicing clients through Infocare software.
- Accounts reconciliation through Xero.
- Weekly/monthly creditor payment processing.
- Debt collection and client account queries.
- Adding services to client's subscriptions through the back end of the software.
- Ordering of hardware for clients.
- Weekly/monthly debtor reporting.
- Weekly client movement reporting.
Office Accounts Manager
Armitage Group Limited
02.2004 - 01.2016
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-to-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced environment.
- PA to the manger.
- Office management.
- Data entry of creditors and time sheets.
- Accounts payable and receivable including: Project claims, contracting invoicing, job invoicing and setting up and processing recurring invoices.
- Bank reconciliation.
- PAYE and GST Returns.
- Assisting on end of year accounts, assisting charted accountants.
- Wages and salary processing including shift workers both in NZ and AUS.
- Using MYOB and Comacc Payroll.
- Using of simPRO job software, setting up staff members profiles and customers and jobs.
- Training of staff in simPRO.
- Overseeing office contracts such as phone systems, power, copier, cleaning etc.
- Organisation of building maintenance
Education
Long Bay College
Long Bay, Auckland Small Business Accounting
Gilligan Business School
Skills
- Good time management and strong planning skills
- Proficient with Excel Spreadsheets
- Have the ability to see where process can be streamlined
- Easily picks up new software and process quickly
Reference
References available upon request.
Timeline
Sales and Operations Administrator
Organic Initiative
10.2023 - Current
Office Administration
Snapdragon Media
10.2020 - 10.2023
Accounts Administrator
Infocare Solutions Limited
01.2016 - 10.2020
Office Accounts Manager
Armitage Group Limited
02.2004 - 01.2016
Long Bay College
Small Business Accounting
Gilligan Business School
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