KATIE LEVAI
Sedgewick,OPOTIKI
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Director of Operations
Eastern Bay Motors
CBD, OPOTIKI
05.2023 - Current
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Managed day-to-day operations of a small staff in multiple departments.
- Maintained budgeting documents for accurate tracking of expenses.
- Reviewed contracts with vendors to ensure compliance with regulations and terms and conditions.
- Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
- Implemented systems for monitoring employee attendance, scheduling, payroll.
- Developed training programs for new employees as well as existing staff members.
- Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
- Negotiated contracts with suppliers ensuring best value pricing options were secured.
- Ensured compliance with applicable laws, regulations, industry standards.
Office Manager
Eastern Bay Motors
CBD, OPOTIKI
04.2014 - 05.2023
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided administrative support to management team including preparing reports and presentations.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Diversional Therapist
Thornton Park Retirement Village
Tablelands, OPOTIKI
03.2008 - 03.2013
- Assessed patient functional abilities, home and work environments, and daily activities to determine necessary interventions.
- Developed treatment plans based on individual needs and goals.
- Performed evaluations of patients to assess their physical, cognitive, emotional, and psychosocial functioning.
- Designed therapeutic activities to improve physical strength, coordination, balance, posture, sensory integration skills.
- Provided instruction in the use of assistive devices such as wheelchairs and walkers.
- Collaborated with other health care professionals to develop comprehensive treatment programs for patients.
Nurse Coordinator
Thornton Park Retirement Village
Tablelands, OPOTIKI
05.2007 - 03.2008
- Provided patient care and education to patients with chronic illnesses.
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Documented patient progress notes accurately and efficiently in the electronic medical record system.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Participated in multidisciplinary team meetings to discuss patient care plans.
- Demonstrated knowledge of current trends in nursing practices by attending continuing education classes or seminars.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
Caregiver
Thornton Park Retirement Village
Tablelands, OPOTIKI
12.2005 - 05.2007
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Participated in team meetings regarding client progress or concerns raised by family members.
Registered Nurse
Hungarian Army Hospital
Hungary, Budapest
08.1998 - 03.2004
- Performed diagnostic tests, administered medications, and provided treatments according to physicians' orders.
- Collaborated with other healthcare professionals to develop patient treatment plans.
- Educated and informed patients about their diagnosis, medications, treatments and follow-up care instructions.
- Managed a high volume of patients while prioritizing emergent cases for timely interventions.
- Performed routine laboratory testing on blood samples to assist with diagnoses or monitor progress of treatment plans.
- Assisted in the preparation of equipment for invasive procedures such as endoscopy or laparoscopy.
- Conducted daily rounds to check on patients' status and administer medications as prescribed by physicians.
- Administered intravenous fluids and medications as ordered by physicians or nurse practitioners.
- Provided emotional support to family members during traumatic events in the ER setting.
- Coordinated transfers between departments within the hospital or outside facilities based on patient needs.
- Initiated basic life support measures when necessary prior to arrival of paramedics.
- Triaged and treated high-volume caseload in busy emergency room setting.
Education
Some College (No Degree) - Registered Nursing / Theater Nursing
László Batthyány-Strattmann Polytech
HungarySkills
- Operations Oversight
- Administrative Management
- Financial Oversight
- Recruitment
- Performance Improvements
- Financial Planning
- Operations Management
- Client Account Management
- Payroll Administration and Timekeeping
- Delegating Work
- Staff Scheduling
- Profit and loss accountability
- Team Leadership
Affiliations
- Enjoy outdoor activities, especially winter sports
- Like swimming
- Nail arts
Languages
English
Full Professional
Hungarian
Native/ Bilingual
Accomplishments
- Active member of community,
- Chairmen at local primary School
Certification
- Class 1
- Class 6L
References
References available upon request.
Timeline
Director of Operations
Eastern Bay Motors
05.2023 - Current
Office Manager
Eastern Bay Motors
04.2014 - 05.2023
Diversional Therapist
Thornton Park Retirement Village
03.2008 - 03.2013
Nurse Coordinator
Thornton Park Retirement Village
05.2007 - 03.2008
Caregiver
Thornton Park Retirement Village
12.2005 - 05.2007
Registered Nurse
Hungarian Army Hospital
08.1998 - 03.2004
- Class 1
- Class 6L
Some College (No Degree) - Registered Nursing / Theater Nursing
László Batthyány-Strattmann Polytech
Similar Profiles
Rami H BakerRami H Baker
Mercedes Benz Sales Consultant at Al Fahim Group (Eastern Motors) Mercedes BenzMercedes Benz Sales Consultant at Al Fahim Group (Eastern Motors) Mercedes Benz
Kayleigh MarangioKayleigh Marangio
Express Technician at Riverhead Bay MotorsExpress Technician at Riverhead Bay Motors
Kayleigh MarangioKayleigh Marangio
Automotive Parts Consultant at Riverhead Bay MotorsAutomotive Parts Consultant at Riverhead Bay Motors