Katie Odonnell
Cromwell,OTA
Summary
Hardworking,compassionate,trustworthy
Loyal,reliable,team leader and always on time. I take huge pride in any tasks that are infront of me always go above and beyond for anyone I work for,would be grateful for any opportunities you have and would love the chance to be part of a great working team.
Overview
20
20
years of professional experience
Work History
Lead Senior Health Care Assistant
Mossbrae Life Care
Dunedin, OTA
03.2022 - 04.2024
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Maintained a clean and safe environment for patients, reducing the risk of infections and promoting overall wellbeing.
- Mentored newer Health Care Assistants by sharing knowledge gained from years of experience working with diverse populations facing complex health challenges.
- Enhanced communication between patients and healthcare providers by acting as a reliable liaison, ensuring accurate information sharing.
- Streamlined daily operations through meticulous organization, effective multitasking, and prioritization of tasks for optimal time management.
- Provided emotional support to patients and families during difficult times, fostering trust and building strong relationships within the community.
- Contributed to increased patient comfort by effectively addressing individual needs and concerns during their stay at healthcare facilities.
- Collaborated with interdisciplinary teams to develop personalized care plans that improved patient outcomes.
- Responded promptly to emergency situations by providing immediate care under the supervision of medical professionals, minimizing potential complications or harm to the patient.
- Participated in ongoing professional development opportunities to stay current on best practices within the healthcare industry while enhancing personal skills relevant to job performance.
- Educated patients on proper self-care techniques, promoting healthier lifestyles and better long-term health outcomes.
- Monitored and reported potential safety hazards, contributing to a safer environment for patients, staff, and visitors.
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Observed patient skin conditions and reported findings to registered nurse.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Documented patient information and care activities in electronic health record.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Upheld infection control and prevention policies across different patient-facing areas.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported needs of Number+ residents under long-term care.
Cleaner
Mossbrae Lifecare
Dunedin, OTA
03.2021 - 05.2022
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided assistance to other staff members with cleaning of difficult areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Inspected building for potential safety hazards, reporting identified concerns to supervisor.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Reduced cross-contamination risks through adherence to strict sanitation guidelines in food preparation areas.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Massage , Relaxation Aromatherapy Massage, Reflex,reiki
Dunedin Massage And Reflexology.co.nz
Dunedin
05.2020 - 05.2021
- Provided compassionate support for clients going through challenging life transitions or dealing with chronic health conditions by offering tailored Reiki treatments aimed at promoting balance and harmony.
- Strengthened relationships with existing clients through regular communication via newsletters or social media updates on relevant topics or events related to Reiki practice.
- Mentored aspiring Reiki practitioners through hands-on training sessions, leading them towards successful certification completion.
- Maintained detailed client records to track progress and ensure continuity of care in future sessions.
Building Business/ Interior Design Self Employed
Katie Odonnell
Dunedin, OTA
05.2004 - 05.2017
Education
Taieri College
Mosgiel, OTATimeline
Lead Senior Health Care Assistant
Mossbrae Life Care
03.2022 - 04.2024
Cleaner
Mossbrae Lifecare
03.2021 - 05.2022
Massage , Relaxation Aromatherapy Massage, Reflex,reiki
Dunedin Massage And Reflexology.co.nz
05.2020 - 05.2021
Building Business/ Interior Design Self Employed
Katie Odonnell
05.2004 - 05.2017
Taieri College