Katie Thompson
Kaitaia,NTL
Summary
With experience in healthcare, fitness and customer service, I excel at engaging in friendly conversations and building rapport with people. Additionally, I have substantial experience in the catering and food industry, having worked at the amazing Jac's Kitchen. There, I gained my skills in food preparation, service, customer interaction, and maintaining a clean kitchen environment. I consistently deliver exceptional service through strong teamwork and effective communication, prioritizing safety and customer satisfaction. My expertise in safe food handling, along with my professionalism and punctuality, makes me a reliable and efficient worker. Beginning my University journey in 2022, I hope to accomplish my degree in Physiotherapy in the year of 2025.
Overview
8
8
years of professional experience
Work History
Volunteer Sports Medic
School of Physiotherapy
02.2024 - Current
- Attended all trainings and games possible, providing strapping and massage before games
- Addressed any concerns with injuries the players had, relayed this information to the senior physio
- Sideline mediced games, supplying any first aid help/strapping/injury management required during the game
Gym Receptionist and Group Fitness Instructor
University of Otago
07.2023 - Current
- Assisted in maintaining a clean and organized gym environment, contributing to a positive atmosphere.
- Took Spin classes as a group fitness instructor
- Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
- Effectively resolved member conflicts or concerns, promoting a positive gym environment.
- Trained new reception staff on company policies, procedures for consistent services across the team.
Health Care Assistant
Northland District Health Board
03.2023 - 02.2024
- Assisted with patient hygiene, physical comfort, and mobility while observing and reporting specific changes.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Helped with the admin within the Physiotherapy Department
Catering Assistant
Jacs Kitchen
01.2017 - 01.2024
- Cleaned and organized kitchen
- Served and catered at weddings, funerals, birthdays, as well as her main event, the Saturday markets.
- Coordinated closely with other workers during events for smooth service delivery.
- Helped Jacqui prepare and present food to event guests with strong attention to detail and presentation expertise.
- Maintained strict adherence to food safety guidelines, preventing any potential health risks
- Offered excellent customer service, addressing client concerns promptly and professionally.
- Ensured customer satisfaction by providing exceptional catering services at various events.
Pharmacy Assistant
Shackletons (Now Changed to Brown's) Pharmacy
02.2019 - 02.2023
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered phones and provided information about prescriptions, opening hours etc.
- Trained new pharmacy staff on computer system and drug management protocols.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Education
Bachelor of Physiotherapy - Physiotherapy
University of Otago
Dunedin12.2025
NCEA Level 1,2.3 With Excellence -
Kaitaia College
Kaitaia, NZ12.2021
Skills
- Reliable
- Punctual
- Safe food handling skills
- Effective communication skills
- Customer service skills
- Clean and tidy
- Friendly and bubbly
- Teamwork and collaboration
Timeline
Volunteer Sports Medic
School of Physiotherapy
02.2024 - Current
Gym Receptionist and Group Fitness Instructor
University of Otago
07.2023 - Current
Health Care Assistant
Northland District Health Board
03.2023 - 02.2024
Pharmacy Assistant
Shackletons (Now Changed to Brown's) Pharmacy
02.2019 - 02.2023
Catering Assistant
Jacs Kitchen
01.2017 - 01.2024
Bachelor of Physiotherapy - Physiotherapy
University of Otago
NCEA Level 1,2.3 With Excellence -
Kaitaia College
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