Katie Uilaau
Wellington,WGN
Summary
Great work ethic and adaptability has always been a highlight in previous work. Customer service satisfactory is something I thrive on making a good impact. I am looking to take the next step in a new role where I can enhance my skills.
Overview
8
8
years of professional experience
Work History
Security Officer
Red Badge Security
02.2025 - Current
- Conducted regular patrols to deter unauthorised access and maintain a secure environment.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere.
- Updated shift logs and reports to document security activities and specific incidents.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtained my blue and green COA.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Collaborated with management to develop improved security strategies based on observed vulnerabilities.
Longlife Assistant
Countdown
03.2022 - 01.2023
- Worked with coworkers to complete tasks: stock shelves, face products, break stock pallets, clear recycling boxes and rubbish
- Responded quickly to meet customer needs and resolve problems
- Solely managed main stock display shelves while ensuring timely completion
- Demonstrated ability to manage multiple tasks while remaining adaptable
- Participated in training to develop skills: gained my first aid certification
Team Member
New Zealand Post
06.2020 - 09.2020
- Utilized excellent interpersonal skills to collaborate with other workers in the mailroom to ensure efficient distribution of mail.
- Worked collaboratively with other workers order to meet deadlines and complete tasks efficiently.
- High level of attention-to-detail while processing large volumes of mail quickly and accurately.
- Identified any damaged or undeliverable packages
- Stacked boxes, packages, mail bags, into floor-level containers.
- Prepared mail for delivery drivers outgoing mail, using carts as necessary.
- Sorted incoming mail, and collected outgoing mail, using carts as necessary.
Team Member
Burger King
07.2017 - 10.2018
- Restocked workstations with necessary supplies throughout shift
- Assisted with preparation of meals in accordance with recipes and dietary requirements
- Followed all health and safety regulations for the kitchen and ensured a clean and sanitary work environment
- Maintained a clean kitchen and dining room area by regularly sweeping, mopping, removing spills, washing dishes, clearing tables
- Communicated effectively with customers, managers and team members.
- Arrived on time for shifts and adhered to company dress code guidelines.
- Performed cashiering duties accurately including taking orders, handling payments, making change.
- Prepared and served food and beverages to customers.
- Maintained high standards of customer service during high-volume, fast-paced operations.
Education
Bachelor of Arts - Whitireia
Whitireia Community Polytechnic
Wellington City, Wellington12.2012
NCEA 1,2,3 - undefined
Aotea College
Porirua, Wellington12.2010
Skills
- Great work ethic
- Attention to detail
- Self motivated
- Adaptability
- Communication skills
- Team collaboration
LANGUAGES
English
Timeline
Security Officer
Red Badge Security
02.2025 - Current
Longlife Assistant
Countdown
03.2022 - 01.2023
Team Member
New Zealand Post
06.2020 - 09.2020
Team Member
Burger King
07.2017 - 10.2018
Bachelor of Arts - Whitireia
Whitireia Community Polytechnic
NCEA 1,2,3 - undefined
Aotea College