Katie Van Heerden
Temuka
Summary
Offering excellent communication skills and willingness to learn and grow in retail environment. Brings ability to quickly adapt to new processes and technologies, ensuring smooth and efficient transactions. Ready to use and develop customer service skills and attention to detail in any role.
Overview
2
2
years of professional experience
Work History
Produce Associate
Foodstuffs South Island
04.2023 - 07.2023
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Checked product shelves to review for proper price labels and handled price changes when requested by management.
Grocery Team Member
Foodstuffs South Island
11.2023 - 01.2025
- Communicated with customers and staff politely and professionally to uphold store standards.
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
Checkout Operator
Foodstuffs South Island
01.2025 - Current
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Actively listened to customer needs, recommending appropriate products or services when necessary.
- Effectively resolved customer complaints by taking prompt action to address issues head-on and find suitable solutions.
- Approached every question or concern with calm and level-headed approach.
Education
High School Diploma -
Roncalli Collage
Timaru, NZSkills
- Working under pressure
- Team work
- Complaint resolution
- Time management proficiency
- Quick learner
- Strong work ethic
Timeline
Checkout Operator
Foodstuffs South Island
01.2025 - Current
Grocery Team Member
Foodstuffs South Island
11.2023 - 01.2025
Produce Associate
Foodstuffs South Island
04.2023 - 07.2023
High School Diploma -
Roncalli Collage
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