Katie Whitcombe

· Built great rapport with vendors, resulting in growing partnerships and generating business.

· Checked business accounting records regularly to identify and resolve problems.

· Communicated with team, customers and vendors to resolve disputes.

· Outlined new business goals, objectives and action plans to fuel improvement.

· Oversaw day-to-day activities to facilitate business operations.

· Established and maintained business relationships with local suppliers to boost business.

· Investigated and resolved complaints regarding food quality, service and accommodations.

· Hired and trained food service staff on policies and procedures of company.

· Complied with health and fire codes with strong oversight of food storage, preparation and cleaning procedures.

· Counted cash and receipts and completed bank deposits.

· Maintained high customer satisfaction with good conflict resolution skills and adequate employee coverage for expected demands.

· Supported cleanliness by maintaining tidy and organized work area.