Katrina Biddle
Summary
Dynamic kitchen professional with a positive attitude and strong leadership skills, recognized for enhancing team productivity at Countdown Kelvin Grove. Proven expertise in food preparation and kitchen maintenance, ensuring compliance with health standards while delivering exceptional customer service. Adept at multitasking and fostering collaboration to achieve seamless operations in high-pressure environments.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
11
11
years of professional experience
Work History
Kitchen Hand
Rotorua Golf Club
09.2020 - 03.2022
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Managed time to juggle multiple tasks simultaneously with ease.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Kitchen Line Cook
Ruck N Maul Bar & Grill
02.2019 - 08.2021
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained a clean and organized workstation, ensuring compliance with health department regulations.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Increased ticket turnover rate by quickly adapting to changing priorities and multitasking effectively.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Contributed to restaurant success by maintaining a positive attitude and strong work ethic under pressure.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Strengthened teamwork within the kitchen by providing assistance to other stations as needed during peak hours.
- Delivered consistent results under time constraints while maintaining high standards of flavor profiles and presentation quality.
- Collaborated with fellow line cooks to coordinate cooking times and plate presentations for seamless service.
- Ensured customer satisfaction by accommodating dietary restrictions and special requests whenever possible.
- Streamlined kitchen processes through effective communication with team members during high-volume shifts.
- Supported staff training initiatives by sharing knowledge of kitchen procedures with new hires and interns.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Checked food temperature regularly to verify proper cooking and safety.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
Supervisor
Countdown Kelvin Grove
10.2010 - 12.2018
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Education
Associate of Applied Science - Medical Social Work
Rotorua
Rotorua06-2005
Bachelor of Science - Nursing Practice
Eastern Institute of Technology, Taradale Napier
Taradale, NZ02-2000
Skills
- Positive attitude
- Kitchen cleaning and maintenance
- Customer service
- Team collaboration
- Food preparation
- Punctual and reliable
- Cooking
- Workplace health and safety
Timeline
Kitchen Hand
Rotorua Golf Club
09.2020 - 03.2022
Kitchen Line Cook
Ruck N Maul Bar & Grill
02.2019 - 08.2021
Supervisor
Countdown Kelvin Grove
10.2010 - 12.2018
Associate of Applied Science - Medical Social Work
Rotorua
Bachelor of Science - Nursing Practice
Eastern Institute of Technology, Taradale Napier
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