Summary
Overview
Work History
Skills
Work Availability
Timeline
Generic
Katrina Maude Mannix

Katrina Maude Mannix

Petone,WGN

Summary

My broad career experience ranges from Institutional Front and Back Operations, Assurance, Risk Management, Business resilience management to more recent Programme Governance and Risk Advisory leadership.

I have more recently contributed to uplifting programme risk management and governance in technology programme delivery at Bank of New Zealand. Leveraging my business and technology relationship building and management skills, I enhanced program oversight, notably in the Core Ledger Replacement Programme, supporting strategic decisions and fostering robust relationships with key stakeholders.

Overview

17
17
years of professional experience

Work History

Programme Governance / Risk Partner

Bank of New Zealand
01.2022 - 09.2024

Core Ledger Replacement Programme (CLR)


Responsibilities include :

  • providing independent oversight and advice to programme management and leadership groups of delivery streams and overall programme risk status (7 delivery streams).
  • conducting fortnightly and monthly Risk & Issue review and challenge meetings with project and programme managers.
  • providing independent Risk & Governance commentary for monthly (investment slate) reporting , including forecast outlook (RAG status) for Technology and Business stakeholders.
  • providing independent Risk commentary for monthly Board meetings – highlighting areas of concern in the programme to the BNZ Executive team.
  • providing short term guidance on programme governance processes required to ensure appropriate oversight of progress and segregation of duties within programme management.

Programme Governance / Risk Partner

Bank of New Zealand
02.2023 - 08.2023

Simplicity, Capacity, Risk & Remediation (SCRR) Programme (50:50 split with CLR)


Responsibilities include :

  • responding to and supporting the closure of open audit items for the internal governance reset review.
  • conducting fortnightly and monthly Risk & Issue review and challenge meetings with project managers.
  • providing independent Risk commentary and reporting for monthly Board meetings – highlighting areas of concerning the programme to BNZ Technology Leadership team.
  • helping to develop and implement a prioritisation model for selecting projects to fund and progress.

Programme Risk Partner

Bank of New Zealand
06.2020 - 12.2021

BS11 Policy Remediation Programme


Responsibilities include :

  • providing independent oversight and advice in the management of workstream risk profiles included in the BS11 programme (9 workstreams).
  • conducting weekly and fortnightly Risk & Issue review and challenge meetings with project managers.
  • providing independent Risk & Compliance commentary for monthly Workstream Committee meetings, including forecast outlook (RAG status) for the Workstream and Business Stakeholders.
  • providing independent Risk & Compliance commentary for the monthly Steering Committee meetings – highlighting areas of concern in the programme to the BNZ Executive Team.
  • working with the Programme Director to understand existing schedule pressures, enabling escalation or alternate engagement with business stakeholders to highlight areas of concern.
  • conducting weekly meetings with the Programme Director to allow up to date programme progress reports.
  • working with Risk, Regulatory Affairs and Business Stakeholders to enable open and direct communication on BS11 Remediation activities.

Outsourcing Specialist

Kiwibank
02.2019 - 04.2019

Responsibilities included:

  • advisor in the development of Outsourcing Compliance documentation for the Reserve Bank of New Zealand (RBNZ).
  • provided internal guidance on reporting standards for the regulator to consider and approve operational documentation that is compliant to policy and its intended outcomes.

Senior Manager, Outsourcing Governance & BCP

ANZ Bank New Zealand
07.2014 - 02.2019

Technology, Services & Operations Risk & Compliance


Responsibilities included:

  • direct liaison with internal business stakeholders to understand business need for all outsourced services within the bank
  • advising stakeholders through policy requirements and assisting in developing compliant proposals for internal governance approvals
  • liaising directly with the RBNZ and industry peers on all outsourcing policy and compliance matters
  • worked directly with senior business stakeholders throughout the Group to advise and direct on ongoing compliance
  • oversee business continuity preparedness for 4 separate operations’ business streams
  • coordinating and managing bank wide review and testing of continued BCP adequacy to attest to senior business stakeholders.

Senior Manager, Business Control (Assurance)

ANZ Bank New Zealand
02.2009 - 07.2014

Institutional Operations


Responsibilities included:

  • implementing, managing and directing the Quality Assurance programme for the Institutional Operations business units (Trade, Markets, Payments and Lending) in designing and testing business controls to assess control effectiveness
  • prepared reporting on adequacy of controls for the business and advising on improvements to control design and operational practise.
  • Worked with and in collaboration with Internal Audit and external review teams to attest to ongoing assurance practice in the business
  • provided awareness and operational training of the assurance programme to the business and overseas assurance peers in Group

Manager, Domestic & FX Settlements Operations

ANZ Bank New Zealand
11.2007 - 02.2009

Institutional Operations


Responsibilities included:

  • raising the staff engagement to improve overall operational performance of two teams (10 people)
  • ensuring that staff completed all daily settlement obligations for both the FX and Domestic markets operations teams
  • introduced cross-skill training for staff to reduce work overload for some staff opening opportunity for staff to move internally for change and experience
  • worked closely with ANZ Markets, Treasury and Risk Management teams
  • provided weekly reporting of business to senior stakeholders to help monitor progress and risks.

Skills

  • Customer relationship building
  • Operations management
  • Banking Industry expertise
  • Stakeholder engagement
  • Conflict resolution
  • Vendor management
  • Active listening
  • Collaboration and teamwork
  • Establishing effective relationships
  • Excellent communication
  • Mentoring and coaching
  • Building trust and relationships

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Programme Governance / Risk Partner

Bank of New Zealand
02.2023 - 08.2023

Programme Governance / Risk Partner

Bank of New Zealand
01.2022 - 09.2024

Programme Risk Partner

Bank of New Zealand
06.2020 - 12.2021

Outsourcing Specialist

Kiwibank
02.2019 - 04.2019

Senior Manager, Outsourcing Governance & BCP

ANZ Bank New Zealand
07.2014 - 02.2019

Senior Manager, Business Control (Assurance)

ANZ Bank New Zealand
02.2009 - 07.2014

Manager, Domestic & FX Settlements Operations

ANZ Bank New Zealand
11.2007 - 02.2009
Katrina Maude Mannix