Katrina Schrafft
Hamilton,Melville
Summary
- Compassionate and patient-orientated Enrolled Nurse graduate well-versed in anatomy and physiology, nursing fundamentals and medical terminology.
- Attentive and focused, offering 900 hours of hands-on clinical placement experience in hospital environments.
- Clear understanding of Te Tiriti o Waitangi and Tikanga Best Practice Guidelines.
- Successful in quickly building rapport with patients and families.
- Committed to learn, grow and excel, with strong motivation to contribute to team success through hard work, attention to detail and excellent organisational skills.
- Ability to manage multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.
- Clear verbal and written communication skills and sound clinical judgment.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Guest Speaker
NZMA Waikato Campus
01.2020 - Current
- Prepared and delivered talks to students on careers in travel, tourism and studying nursing/healthcare based on lived experience.
- Presented information regarding career pathways to groups of students.
- Implemented stories and anecdotes into speeches to make information more entertaining.
- Worked closely with faculty to ascertain information that needed to be discussed in presentation.
- Answered student/faculty questions.
Content Creator
Fahion Revolution
01.2020 - Current
- Develop original content through social listening and independent sources.
- Applied current editing and photography tools to tell great stories.
- Wrote content and uploaded it to Fahion Revolution's content management system.
- Conducted extensive research to provide factual statistics for articles, blogs and landing pages.
- Produced original, creative content for promotional advertisements and marketing materials.
- Managed competing deadlines with efficiency.
- Completed accurate and polished formatting in line with publishing standards prior to submission.
Content Creator
Remake
01.2019 - Current
- Develop original content through social listening and independent sources.
- Applied current editing and photography tools to tell great stories.
- Wrote content and uploaded it to Remake's content management system.
- Produced original, creative content for promotional advertisements and marketing materials.
- Customized brand message to reach and capture target audience interest and drive engagement.
Cabin Crew Member
Air New Zealand
10.2002 - 12.2020
- Recognised for consistently providing exceptional customer service by management.
- Resolved problems, improved operations and provided exceptional globally recognised customer service experiences.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
- Maintained updated safety and service knowledge through training and evaluations.
- Attended workshops and training in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
- Flight Deck Liaison - facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations. Relayed updates and information to passengers.
- Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
- Collaborated with teams to implement service delivery.
- Improved customer experience and operations through creative solutions.
- Achieved cost savings and sustainable solutions.
- Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
- Provided medical attention and first aid as required.
- Supported and provided reassurance to passengers.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in team-building activities to enhance working relationships.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Maintained energy and enthusiasm in fast-paced environment.
Volunteer
Hamilton Zoo
01.2010 - 01.2011
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Greeted visitors and answered questions about program, requirements and opportunities.
- Volunteered with groups and organizations to help make measurable differences for program recipients.
Education
Diploma of Enrolled Nursing - Nursing
Wintec
Hamilton, NZ11.2022
Skills
- Excellent communication skills
- Cultural sensitivity and ability to relate to a diverse range of people
- Excellent organisational skills and time management
- Capacity to adapt to new technologies and environments
- Flexible
- Infection Control Procedures
- Patient Admission
- Patient Care Assessment and Examination
- Patient Condition Monitoring
- Accurate Documentation
- Supporting Daily Living Needs
- Diet/Nutrition and Healthcare Education
- Medication Administration
- Rehabilitation Assistance
- Mental and Physical Assessments
- First Aid
Accomplishments
22-Mar-2022
- Olive Hamilton Award Best Overall First Year Enrolled Nursing Student Student New Zealand Diploma in Enrolled Nursing (Level 5)
13-Feb-1997
- Most Outstanding Student Outstanding Student: Certificate Tourism Student in Travel Studies
28-Nov-1995
- Yellow Pages Award - Top Receptionist
28-Nov-1995
- Certificate in Office Systems and Technology T With Distinction
Certification
- Certificate in Tourism
- Certificate in Office Systems and Technology T With Distinction
- Certificate in Cordon Bleu Cookery (Le Cordon Bleu, London)
- Certificate in Cordon Bleu Pâtisserie (Le Cordon Bleu, London)
Languages
Swahili
Limited Working
Interests
- I am passionate about conservation and environmental issues and an advocate for social justice. I am involved in a number of projects to promote sustainability in fashion, with the aim to educate people about sustainable lifestyle options.
- I enjoy an active outdoor lifestyle and hike or cycle on a regular basis.
- I have an interest in holistic health and incorporate yoga and meditation into my daily routine. I am hoping to gain certification as a yoga teacher in the future.
- I enjoy being creative. I love photography, ceramics and pottery, cooking and am learning to play guitar.
Timeline
Guest Speaker
NZMA Waikato Campus
01.2020 - Current
Content Creator
Fahion Revolution
01.2020 - Current
Content Creator
Remake
01.2019 - Current
Volunteer
Hamilton Zoo
01.2010 - 01.2011
Cabin Crew Member
Air New Zealand
10.2002 - 12.2020
Diploma of Enrolled Nursing - Nursing
Wintec
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