Katrina Booth
Baker, Cook, Hair locktician, painter-decorator
Franz Josef,WTC
Summary
Dynamic home made baker and cook, excelling in recipe development, and understanding of international dishes from around the world, Recognized for enhancing customer satisfaction through high-quality baked goods, seasonal dishes and fresh salads, I am an active and effective team member and enthusiastic about creating enticing memorable dishes that satisfy to the highest quality, I am Skilled in food safety, hygiene and sanitation practices, consistently maintaining a clean and organized workspace to ensure product excellence, while keeping and upbeat fast steady constant flow of the kitchen and workspace.
Overview
20
20
years of professional experience
Work History
Baker
Fox Glacier Store
03.2023 - 01.2025
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Maintained accurate inventory of baking supplies and ingredients.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Adjusted recipes based on available ingredients or dietary restrictions,
- Created appealing displays to showcase products in bakery.
- Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
- Enhanced bakery's reputation for quality by consistently producing high-standard baked goods.
- Maintained cleanliness and organization in baking area, meeting health and safety standards.
- Developed new recipes to expand bakery's offerings and attract new customers.
- Improved energy efficiency in bakery by optimizing equipment use and reducing unnecessary power consumption.
- Customized cake designs according to customer requests, increasing satisfaction and repeat business.
- Participated in local food fairs to promote bakery, resulting in increased foot traffic and sales.
- Leveraged social media to showcase bakery creations, significantly increasing online engagement and inquiries.
- Increased customer satisfaction with friendly and efficient service.
- Coordinated with front-of-house team to ensure timely display of fresh baked goods, enhancing customer experience.
- Cleaned and maintained kitchen equipment and oven.
- Followed food safety standards when handling ingredients.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Prepared dough for variety of pastries, cakes and breads.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Determined baking times for various items.
- Cut and shaped dough for pies, rolls and other pastries.
Full Time Mum
My Children
04.2014 - 12.2024
Kitchenhand
Betsy Janes
06.2023 - 03.2024
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Plated and presented food following chef requirements.
- Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
- Followed recipes and chef instructions to prepare food correctly.
- Transported food items from storage areas to kitchen for prepping.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Learned other teammates' work tasks to train as backup.
- Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
- Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.
- Operated kitchen equipment in accordance with manufacturer instructions.
- Adapted to different kitchen stations as needed, showcasing versatility and broad skill set.
- Demonstrated adaptability by quickly learning new techniques, recipes, and procedures as required for various culinary tasks.
- Assisted in food preparation for enhanced meal quality and speed of service.
- Enhanced food presentation by assisting with final plating and garnishing, improving customer satisfaction.
- Facilitated team-oriented atmosphere, improving overall kitchen morale and productivity.
- Improved team efficiency by organizing workstations and prep areas before peak hours.
- Supported chefs with ingredient prep, contributing to smoother cooking process and timely meal service.
- Ensured kitchen cleanliness and hygiene standards were maintained, significantly reducing cross-contamination risks.
- Streamlined waste disposal procedures, minimizing environmental impact and promoting sustainability.
- Streamlined dishwashing process, allowing for quicker turnaround of kitchen utensils and cookware.
- Reduced food waste by effectively managing food storage and rotation practices.
- Cleaned and maintained work areas, equipment and utensils.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Followed food safety practices and sanitation guidelines.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
Dairy Farm Assistant
Marc Spence
06.2010 - 06.2013
- Increased farm efficiency by maintaining and repairing various farm equipment, including tractors and milking machines.
- Maintained clean and sanitary conditions in the barn, contributing to overall herd health and welfare.
- Improved calf health through regular monitoring, vaccination schedules, and timely treatments for illnesses.
- Supported a safe work environment through training in proper animal handling procedures, reducing injuries to both staff and animals.
- Promoted self-sufficiency on the farm by growing high-quality feed crops such as corn silage or haylage for cattle consumption.
- Reduced feed waste with careful ration formulation and proper storage management practices.
- Streamlined record-keeping processes with accurate data entry on animal health, production metrics, and inventory management systems.
- Reported broken or damaged equipment to supervisor for repair or replacement.
- Observed animals and notified supervisor of signs of illness.
- Rotated animals between grazing areas to provide enough access to food.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Examined animals for signs of sickness and overall herd health.
- Herded livestock using horses or ranch ATVs.
- Used Type tractor to improve harvesting of Type crops.
- Patrolled grazing grounds using ATVs and horses to monitor animals and determine movement, care or health-related needs.
Painter Decorator
A1 Painting and Decorating
01.2011 - 06.2011
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Delivered high-quality painting services on time and within budget for a variety of clients.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Consistently met safety regulations while working on-site at both residential and commercial properties.
- Improved customer relations through strong communication skills and attention to detail in all projects.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Safely operated lifts, scaffolding, and ladders to complete large-scale jobs efficiently.
- Exceeded client expectations by consistently delivering high-quality workmanship within established timelines.
- Enhanced the appearance of residential and commercial spaces by skillfully applying paint, wallpaper, and other finishes.
- Evaluated completed work for quality and adherence to standards and client requirements.
- Accomplished seamless blending between old paintwork areas with new applications using careful color matching techniques.
- Provided exceptional customer service in addressing concerns or changes during the course of projects.
- Delivered custom artistic murals for commercial spaces, transforming environments with original designs.
- Ensured customer satisfaction, addressing and resolving any issues with paint applications promptly.
- Boosted property value for clients, selecting and applying high-quality, durable exterior paints.
- Enhanced durability of painted surfaces with application of weather-resistant coatings.
Front Desk Receptionist
Scenic Circle Hotels
06.2006 - 03.2007
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Completed data entry and filing to keep records updated for easy retrieval.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Maintained strict confidentiality of sensitive information, upholding privacy standards.
- Organized and maintained files and records to ensure up-to-date documentation.
- Streamlined check-in processes, reducing wait times for guests.
- Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
- Organized, maintained and updated information in computer databases.
- Collected Type payments, processed transactions and updated relevant records.
- Handled assignments independently with good judgement and critical thinking skills.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Call Center Supervisor
Welsh and Associates Ltd
02.2005 - 01.2006
- Monitored call quality and provided individual constructive feedback to enhance performance and address areas in need of improvement.
- Trained team members on performance metrics and consumer behavior identification.
- Developed process controls and metrics for daily management of call center.
- Reduced average handle time through the implementation of effective call handling techniques and scripts.
- Increased first-call resolution rates by equipping agents with comprehensive knowledge of products and services.
- Collaborated with other departments for seamless coordination in addressing customer concerns, resulting in faster issue resolution.
- Created an inclusive work environment that embraced diversity while maintaining professionalism at all times.
- Maximized employee retention, fostering a supportive work environment and offering growth opportunities.
- Assisted sales team members in developing customer relationships, and building customer loyalty.
- Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
- Maintained up-to-date knowledge of products and services offered to customers.
Education
Basic Food Safety And Hygiene Training
Food Safe Ltd
New Zealand12.2024
Pre-trade Certificate - Painting And Decorating
Ara Institute of Canterbury
Christchurch, New Zealand12.2010
National Certificate In Small Buisness Managment - Buisness And Accounting
Open Polytechnic
Wellington, WGN09.2008
Dairy Farming And Agriculture Level 3 And 4
National Trade Academy
Christchurch NZ07.2006
Early Childhood Care And Education
Christchurch Academy
Christchurch2006
Skills
- Food safety
- Sanitation practices
- Baking techniques
- Customer service
- Recipe development
- Team collaboration
- Problem solving
- Team player
- Attention to detail
- Kitchen safety
- Cleanliness standards
- Allergen awareness
Languages
Japanese
Limited Working
French
Elementary
Maori
Professional Working
Spanish
Elementary
Timeline
Kitchenhand
Betsy Janes
06.2023 - 03.2024
Baker
Fox Glacier Store
03.2023 - 01.2025
Full Time Mum
My Children
04.2014 - 12.2024
Painter Decorator
A1 Painting and Decorating
01.2011 - 06.2011
Dairy Farm Assistant
Marc Spence
06.2010 - 06.2013
Front Desk Receptionist
Scenic Circle Hotels
06.2006 - 03.2007
Call Center Supervisor
Welsh and Associates Ltd
02.2005 - 01.2006
Basic Food Safety And Hygiene Training
Food Safe Ltd
Pre-trade Certificate - Painting And Decorating
Ara Institute of Canterbury
National Certificate In Small Buisness Managment - Buisness And Accounting
Open Polytechnic
Dairy Farming And Agriculture Level 3 And 4
National Trade Academy
Early Childhood Care And Education
Christchurch Academy
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