Katrina Paula C. Hilaga
Copthorne Hotels and Apartments Queenstown
Queenstown,OTA
8
years of professional experience
Eager to embrace new challenges and thrive in dynamic environments, demonstrating a strong commitment to continuous learning and professional growth. Passionate about contributing to a collaborative team, with a focus on leveraging skills and knowledge effectively. Seeking opportunities that foster development while positively impacting the organization. Excited about the potential for growth alongside a forward-thinking company.
Work History
Room/Laundry Attendant
3 Years 5 Months- Ensured guest comfort by providing outstanding services and upholding cleanliness in accommodations.
Call Center Agent
1 Year 1 MonthManaged high-volume inbound calls, ensuring customer satisfaction and effective issue resolution.
Sales Person
7 MonthsDemonstrated exceptional customer service skills, fostering positive relationships with customers.
Front Desk
1 Year 4 MonthsCultivated strong relationships through respectful interactions and readiness to assist customers.
Education
With Honors - Senior High school
With Honor - High school
With High Honor - Elementary
Skills
Verbal Communication
Time Management
Perseverance and motivated
Critical thinking
Relationship Building
Active Listening
Skills and Competencies
English, Filipino, Bisaya, Manobo
Timeline
Room/Laundry Attendant
Copthorne Hotels and Apartments Queenstown
2023.06 - CurrentRead More
Call Center Agent
Global Business Solutions
2021.08 - 2022.09Read More
Front Desk
Tuhog Sa Tukog
2020.01 - 2021.05Read More
Sales Person
Panadero Bakeshop
2018.07 - 2019.02Read More
Romaguera Elementary School
With High Honor from Elementary
Read More
Saint Michael School of Padada
With Honor from High school
Read More
Holy Cross Academy Inc.
With Honors from Senior High school
Read More