Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Kaushal Patel

Kaushal Patel

Auckland,AUK

Summary

Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Hardworking and punctual at works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.

Overview

5
5
years of professional experience

Work History

ITW PASLODE

Employee
, AUCLAND
05.2018 - 10.2018
  • Received and processed customer orders for transportation services.
  • Provided support to drivers in regards to directions, paperwork.
  • Verified that all required documents were received prior to dispatch.
  • Prepared invoices for billing purposes after confirming completeness of deliveries.
  • Checked paperwork prior to dispatching crew members to maintain accuracy.
  • Prepared daily work and run schedules.
  • Received or prepared work orders.

Caltex Petrol Station

Assistant
Orewa, Auckland
11.2018 - 04.2019
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Balanced cash drawers at the end of each shift.
  • Processed credit card transactions accurately and efficiently.
  • Resolved customer complaints in a professional manner.
  • Assisted customers with locating merchandise within the store.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Provided information on company policies, warranties, guarantees, financing options and other related matters.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Built loyal clientele through friendly interactions and consistent appreciation.

PAK N SAVE

TEAM LADER
SILVERDALE, AUCKLAND
05.2019 - Current
  • Developed and implemented policies to improve team performance.
  • Evaluated individual team member's performance and provided constructive criticism when necessary.
  • Communicated effectively with other departments to ensure that all projects are completed on time.
  • Identified potential problems or risks associated with projects before they occur.
  • Managed customer service inquiries in a timely manner, ensuring satisfaction at all times.
  • Updated job descriptions as needed based on changes in departmental requirements or roles.
  • Performed quality assurance checks on products prior to shipment or delivery.
  • Sought out opportunities for cost savings without sacrificing quality or customer satisfaction.
  • Trained employees on daily tasks and coached to improve performance.
  • Provided customer service support to ensure satisfaction.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Maintained a clean and organized work area throughout shift.
  • Collaborated with team members to maximize productivity and efficiency.
  • Greeted customers upon entering the store with friendly demeanor.
  • Resolved customer issues promptly in a professional manner.
  • Answered phone calls regarding inquiries about products or services.
  • Recognized potential theft situations and alerted supervisor immediately.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Built and maintained working relationships with peers and upper management.
  • Looked for ways to go above and beyond job requirements.
  • Trained new team members using approved training materials and information.
  • Processed and retrieved customer special orders.
  • Stayed informed of company and store updates from leadership.
  • Initiated inventory control measures to sustain stock levels.
  • Assessed company operations for compliance with safety standards.
  • Wrote and submitted reports on industry trends, prompting managers to develop business plans.
  • Promoted products through effective merchandising techniques.

Education

Bachelor of Arts -

VEER NARMAD SOUTH GUJARAT UNIVERSITY, INDIA
06.2016

Skills

  • Critical Thinking
  • Planning
  • Team Building
  • Computer Skills
  • Problem-Solving
  • Analytical
  • Team Management
  • Customer Relations
  • Excellent Communication
  • Active Listening
  • Fluent in ENGLISH
  • Written and Verbal Communication

Languages

English
Native/ Bilingual
Gujarati
Native/ Bilingual
Hindi
Native/ Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

PAK N SAVE - TEAM LADER
05.2019 - Current
Caltex Petrol Station - Assistant
11.2018 - 04.2019
ITW PASLODE - Employee
05.2018 - 10.2018
VEER NARMAD SOUTH GUJARAT UNIVERSITY - Bachelor of Arts,
Kaushal Patel