Summary
Overview
Work History
Education
Skills
Training
References
Timeline
Generic
Kaushik Kunal Prasad

Kaushik Kunal Prasad

Auckland,AUK

Summary

Dynamic Telecommunications Technician with proven expertise at IGM Technology Ltd in installing and maintaining fibre optic systems. Adept in service delivery and project management, I excel in troubleshooting and client resolution, ensuring optimal network performance. Recognized for training team members and enhancing operational efficiency while adhering to safety protocols.

Overview

15
15
years of professional experience

Work History

Telecommunications Technician

IGM Technology Ltd
11.2022 - Current
  • Installation and maintenance fibre optic systems
  • Testing and troubleshooting fibre networks
  • Compliance and quality control
  • Maintaining detailed records of optic systems
  • Provide resolution to clients
  • Technical support and provide training to other team members
  • Participating in projects
  • Fibre cable hauling and blowing using specialized equipment and techniques minimizing damaged and reducing installation time
  • Operate specialized machinery for cable hauling, ensuring proper hauling and placement of cables in conduits and overhead lines.
  • Physical Stamina: capability to perform physically demanding tasks, including lifting heavy equipment and working in various weather conditions
  • Communications: Strong interpersonal skills to interact with clients and colleagues
  • Test and troubleshooting: conduct tests on installed cables ensuring signal integrity and troubleshoot any arising issues
  • Adhere to safety protocols while working in proximity of power lines and other hazards, ensuring safe working environment.

Technical Officer

Vodafone Fiji Limited
01.2010 - 01.2022
  • Diagnose & resolve the phone faults
  • Replace faulty mobile phone components
  • Generate monthly reports
  • Software testing and compatibility checks
  • Hardware component repairs
  • Health & Safety rep for warehouse department
  • Phone reprogramming, upgrading and network unlocking

Education

Certificate in First Aid Level 1 Course -

Vertical Horizonz
01.2024

Certificate in Electricity Supply Core Skills -

Vertical Horizonz
01.2024

Advanced Diploma of Management -

Western Sydney Institute
01.2016

Occupational Health and Safety Modules -

Ministry of Labour, Relations & Employment (Fiji)
01.2016

Qualified Tradesperson -

01.2014

Quality Management - Internal Auditing for ISO 9001:2008

Fiji National University
01.2012

Occupational Health and Safety Modules -

Fiji National University
01.2012

Qualified Tradesperson -

01.2011

Qualified Tradesperson -

01.2010

Skills

  • Service delivery
  • Customer service
  • Project management
  • Training and development
  • Computing

Training

  • Occupational Health and Safety Modules 1 & 2, Fiji National University, 12/01/12
  • Occupational Health and Safety Modules 3 & 4, Ministry of Labour, Relations & Employment (Fiji), 12/01/16
  • Certificate in First Aid Level 1 Course, Vertical Horizonz, 12/01/24
  • Certificate in Electricity Supply Core Skills (WTC1A), Vertical Horizonz, 12/01/24

References

Andrew Kumar, Regional Chief Technical Officer, Vodafone Fiji Ltd, +679 9998 267, andrew.kumar@vodafone.com.fj

Timeline

Telecommunications Technician

IGM Technology Ltd
11.2022 - Current

Technical Officer

Vodafone Fiji Limited
01.2010 - 01.2022

Certificate in First Aid Level 1 Course -

Vertical Horizonz

Certificate in Electricity Supply Core Skills -

Vertical Horizonz

Advanced Diploma of Management -

Western Sydney Institute

Occupational Health and Safety Modules -

Ministry of Labour, Relations & Employment (Fiji)

Qualified Tradesperson -

Quality Management - Internal Auditing for ISO 9001:2008

Fiji National University

Occupational Health and Safety Modules -

Fiji National University

Qualified Tradesperson -

Qualified Tradesperson -

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