Kavindu Jayakody
Invercargill
Summary
I am a reliable, motivated individual seeking a part-time position where I can utilize my strong communication, organizational, and problem-solving skills. With a keen ability to learn quickly and adapt to new tasks, I am eager to contribute to a dynamic team while balancing my academic or personal commitments. I am passionate about providing excellent customer service, taking initiative, and ensuring tasks are completed efficiently and accurately. My positive attitude, strong work ethic, and attention to detail make me a great fit for a fast-paced, customer-focused environment. I am looking for a role that offers the opportunity to grow professionally while contributing meaningfully to the success of the organization.
Overview
9
9
years of professional experience
Work History
Online Assistant
Woolworths
Invercargill, STL
05.2025 - Current
- Accurately, efficiently, and safely pick and pack orders for our online customers
- Collaborate with other departments to address out-of-stock items, substitutions, and customer-related enquiries
- Maintain a proactive and positive approach to health and safety for yourself and your colleagues
Design Engineer
MISL Engineering (pvt) Ltd
Gampaha, Sri Lanka
08.2019 - 02.2025
- Company Overview: MISL Holdings is a premier Production Automation Solution Provider Company in Sri Lanka, recognized for delivering innovative IT & Engineering manufacturing process for SITE PRO ONE Australia.
- Provide mass calculation reports to SITE PRO ONE Australia for quotation submissions, delivering of 3D models, providing BOMs for the final output.
Customer Service Advisor
Wasana Diesel Centre
Minuwangoda, Sri Lanka
01.2018 - 02.2020
- Liaised with other departments regarding stock availability, substitutions, and customer-related inquiries
- Promoted and maintained a strong focus on health and safety in the workplace
- Assisted customers via phone, email, and live chat by resolving inquiries and providing detailed information about products, services, and company policies
- Maintained detailed and accurate records of customer interactions and transactions
- Escalated complex issues to senior support staff when necessary
- Consistently updated knowledge of products and services to provide accurate and helpful support
- Ensured compliance with internal policies and standard operating procedures
Kitchen Assistant
CP Caterers
Gampaha, Sri Lanka
01.2017 - 01.2018
- Supported chefs and kitchen staff in daily operations to ensure smooth and efficient kitchen functioning
- Assisted with food preparation tasks, including washing, peeling, chopping ingredients, and basic cooking under supervision
- Maintained high standards of cleanliness by washing dishes, sanitizing kitchen surfaces, and cleaning equipment and utensils
- Assisted in plating and garnishing meals as required
- Handled food storage responsibly to prevent contamination and ensure compliance with food safety regulations
- Managed kitchen inventory, restocked supplies, and organized ingredients for efficient workflow
- Supported special requests and meal preparation during busy service periods.
Education
Masters of Applied Business Management - By Research
SIT
10.2025
BEng. (Hons) - Mechanical Engineering
University of Wolverhampton
01.2018
Skills
- Microsoft Office 365
- AutoCAD
- Project Management
- Solidworks
- Critical Thinking
- Technical Drawing
COMMUNITY & VOLUNTEER EXPERIENCE
- Blaze Youth Club, Organizer, Gampaha, Sri Lanka, 2013-01, 2025-01, Organized Semiannual cleaning projects., Conducted blood donation events., Coordinated Cultural events, annual arms givings, organized food and sanitary distribution programs during emergency flood situations
- Nayaken's Hockey club, Collage Hockey Team - Main Goal Keeper, Gampaha, Sri Lanka, 2006-03, Present, Participated for the Hockey matches organized by Sports Development Authority of Thamilnadu India., Awarded Special District Colors for Hockey.
PERSONAL SKILLS
- Team Player: Able to work collaboratively with others towards a common goal.
- Communication: Strong and Written Communication
- Time Management: Can strictly meet deadlines
- Leadership: Setting goals, training employees, and running operations
- Work Ethic: Passionate about the job and try my best to fulfill my duties
- Attention to Detail: Ability to notice the small aspects of a task to ensure everything is correct
INTERESTS
Hockey Player, Traveller, Motor vehicles, Badminton
Timeline
Online Assistant
Woolworths
05.2025 - Current
Design Engineer
MISL Engineering (pvt) Ltd
08.2019 - 02.2025
Customer Service Advisor
Wasana Diesel Centre
01.2018 - 02.2020
Kitchen Assistant
CP Caterers
01.2017 - 01.2018
BEng. (Hons) - Mechanical Engineering
University of Wolverhampton
Masters of Applied Business Management - By Research
SIT