Summary
Overview
Work History
Education
Skills
Websites
COMMUNITY & VOLUNTEER EXPERIENCE
PERSONAL SKILLS
INTERESTS
Timeline
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Kavindu Jayakody

Invercargill

Summary

I am a reliable, motivated individual seeking a part-time position where I can utilize my strong communication, organizational, and problem-solving skills. With a keen ability to learn quickly and adapt to new tasks, I am eager to contribute to a dynamic team while balancing my academic or personal commitments. I am passionate about providing excellent customer service, taking initiative, and ensuring tasks are completed efficiently and accurately. My positive attitude, strong work ethic, and attention to detail make me a great fit for a fast-paced, customer-focused environment. I am looking for a role that offers the opportunity to grow professionally while contributing meaningfully to the success of the organization.

Overview

9
9
years of professional experience

Work History

Online Assistant

Woolworths
05.2025 - Current
  • Accurately, efficiently, and safely pick and pack orders for our online customers
  • Collaborate with other departments to address out-of-stock items, substitutions, and customer-related enquiries
  • Maintain a proactive and positive approach to health and safety for yourself and your colleagues

Design Engineer

MISL Engineering (pvt) Ltd
08.2019 - 02.2025
  • Company Overview: MISL Holdings is a premier Production Automation Solution Provider Company in Sri Lanka, recognized for delivering innovative IT & Engineering manufacturing process for SITE PRO ONE Australia.
  • Provide mass calculation reports to SITE PRO ONE Australia for quotation submissions, delivering of 3D models, providing BOMs for the final output.

Customer Service Advisor

Wasana Diesel Centre
01.2018 - 02.2020
  • Liaised with other departments regarding stock availability, substitutions, and customer-related inquiries
  • Promoted and maintained a strong focus on health and safety in the workplace
  • Assisted customers via phone, email, and live chat by resolving inquiries and providing detailed information about products, services, and company policies
  • Maintained detailed and accurate records of customer interactions and transactions
  • Escalated complex issues to senior support staff when necessary
  • Consistently updated knowledge of products and services to provide accurate and helpful support
  • Ensured compliance with internal policies and standard operating procedures

Kitchen Assistant

CP Caterers
01.2017 - 01.2018
  • Supported chefs and kitchen staff in daily operations to ensure smooth and efficient kitchen functioning
  • Assisted with food preparation tasks, including washing, peeling, chopping ingredients, and basic cooking under supervision
  • Maintained high standards of cleanliness by washing dishes, sanitizing kitchen surfaces, and cleaning equipment and utensils
  • Assisted in plating and garnishing meals as required
  • Handled food storage responsibly to prevent contamination and ensure compliance with food safety regulations
  • Managed kitchen inventory, restocked supplies, and organized ingredients for efficient workflow
  • Supported special requests and meal preparation during busy service periods.

Education

Masters of Applied Business Management - By Research

SIT
10.2025

BEng. (Hons) - Mechanical Engineering

University of Wolverhampton
01.2018

Skills

  • Microsoft Office 365
  • AutoCAD
  • Project Management
  • Solidworks
  • Critical Thinking
  • Technical Drawing

COMMUNITY & VOLUNTEER EXPERIENCE

  • Blaze Youth Club, Organizer, Gampaha, Sri Lanka, 2013-01, 2025-01, Organized Semiannual cleaning projects., Conducted blood donation events., Coordinated Cultural events, annual arms givings, organized food and sanitary distribution programs during emergency flood situations
  • Nayaken's Hockey club, Collage Hockey Team - Main Goal Keeper, Gampaha, Sri Lanka, 2006-03, Present, Participated for the Hockey matches organized by Sports Development Authority of Thamilnadu India., Awarded Special District Colors for Hockey.

PERSONAL SKILLS

  • Team Player: Able to work collaboratively with others towards a common goal.
  • Communication: Strong and Written Communication
  • Time Management: Can strictly meet deadlines
  • Leadership: Setting goals, training employees, and running operations
  • Work Ethic: Passionate about the job and try my best to fulfill my duties
  • Attention to Detail: Ability to notice the small aspects of a task to ensure everything is correct

INTERESTS

Hockey Player, Traveller, Motor vehicles, Badminton

Timeline

Online Assistant

Woolworths
05.2025 - Current

Design Engineer

MISL Engineering (pvt) Ltd
08.2019 - 02.2025

Customer Service Advisor

Wasana Diesel Centre
01.2018 - 02.2020

Kitchen Assistant

CP Caterers
01.2017 - 01.2018

BEng. (Hons) - Mechanical Engineering

University of Wolverhampton

Masters of Applied Business Management - By Research

SIT
Kavindu Jayakody