KAVISH ANEJA
Summary
Proven leader at Woolworths New Zealand, adept in boosting team efficiency and reducing waste, enhancing store profitability. Excelled in customer support and problem resolution, implementing improvements for operational excellence. Skilled in health and safety protocols and employee training, achieving significant improvements in workplace standards and customer satisfaction. Detail-oriented Grocery Manager with knowledge to oversee proper staffing and volume activity standards. Highly trained professional with passion for meeting and engaging customers and mentoring team members. Proven success in hard turnarounds of underperforming locations. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Grocery Manager
Woolworths New Zealand
03.2023 - Current
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Performed key tasks to promote inviting grocery store appearance.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
GROCERY SUPERVISOR
Woolworths New Zealand
11.2021 - 03.2023
- Collaborated with other department supervisors to achieve overall store goals and objectives.
- Proactively identified areas for potential improvement in-store processes and procedures, implementing changes as needed to enhance overall efficiency.
- Maintained a clean, organized store environment to create a positive shopping experience for customers.
- Maintained accurate records of inventory levels using computerized systems regularly updated for accuracy.
NIGHTFILL SUPERVISOR
Woolworths New Zealand
03.2019 - 11.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Achieved results by working with staff to meet established targets.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
Diploma In Leadership And Management (Level 6) - Business Management
Aspire2 International
Auckland, NZ07.2020
Diploma In Accounting (Level 5) - Business Management
Aspire2 International
Auckland, NZ08.2019
Skills
- Problem Resolution
- Customer Support
- Health and safety
- Employee Training
- Loss Prevention
- Verbal and written communication
- Customer Service Management
- Merchandising Strategies
- Workflow Planning
- MS Office
- Staff Development
Certification
- General Manager Certificate
- Licence Controller Qualification
- New Zealand First Aid Certificate
- NZ Certificate in Food and Beverage
- Forklift Licence
- Retail Savvy Certificate
- Health & Safety Representative
Hobbies
- Volunteering
- Sports
- Travelling
- Learning Languages
- Reading Books
References
Available upon request
Timeline
Assistant Grocery Manager
Woolworths New Zealand
03.2023 - Current
GROCERY SUPERVISOR
Woolworths New Zealand
11.2021 - 03.2023
NIGHTFILL SUPERVISOR
Woolworths New Zealand
03.2019 - 11.2021
Diploma In Leadership And Management (Level 6) - Business Management
Aspire2 International
Diploma In Accounting (Level 5) - Business Management
Aspire2 International
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