KAVIT PILLAY
Epuni
Summary
Experienced Business Analyst with a strong background in Agile (Scale) and Scrum methodologies. Skilled in gathering and analyzing requirements, creating user stories and acceptance criteria, and facilitating communication between cross-functional teams. Proficient in data analysis, project management, and software development life cycle (SDLC) processes. Committed to delivering value to customers and stakeholders through collaborative teamwork and continuous improvement.
Business professional with robust analytical skills and proven track record in driving impactful decisions. Strong focus on team collaboration, adaptable to changing needs, and consistently delivers results. Expertise in data analysis, process improvement, and stakeholder engagement, coupled with keen ability to translate complex data into actionable insights. Reliable and goal-oriented with commitment to excellence in every project.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Analyst
Victoria University of Wellington
04.2022 - Current
- Collaborate with cross-functional teams to gather and analyze requirements for software development projects
- Create user stories, business requirements documents that align with project goals and stakeholder needs
- Facilitate communication between development teams, testers, product owners, and stakeholders
- Perform data analysis to support business decisions and project success
- Manage project timelines, and resources to ensure successful delivery
- Monitor project progress and identify opportunities for process improvement
- Act as the primary point of contact for customer and stakeholder inquiries and concerns
- Conducted data analysis to support business decisions and project success
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
HR Project Specialist & Payroll Advisor
Victoria University of Wellington
03.2020 - 04.2022
- Implementing time saving techniques, with HR compliance and practice, including an error tracker report, parental leave and leave without pay processing guides
- User testing analysis of payroll data and process change for the Holidays Act Remediation Project and V20 Ascender Upgrade project
- Creating and implementing university wide documents, such as an ACC Process guide for managers and staff, a how-to guide for ACC leaves and reimbursements, a payroll pay period calendar, an Accident and Incident Reporting Diagram and a Cost Centre Change Template
- Participant in the Te Hāpai – Introduction to te reo Māori, tikanga Māori and Treaty of Waitangi workshops
- Investigating and resolving Holidays Act compliance issues and improving payroll processes with correct documentation
- Payroll processing for the university's largest client group (Central Service Unit)
- Managing relationships and providing guidance to the wider HR Advisory Team and HR Operations Team
- Coaching and training new payroll staff
- Reporting business requirements for payroll process change, including the Holidays Act Remediation Project Risk Register
- Managing the university's ACC case, claims, remittance, employee reimbursements process, and finance journaling
- Managed multiple projects simultaneously, ensuring timely completion and high-quality output.
- Coordinated cross-functional teams to achieve project objectives and meet deadlines.
Payroll Advisor / Privacy & Security Officer
Education Payroll Limited
09.2018 - 03.2020
- Actively participated in Systems Thinking and better everyday process
- Providing payroll support, managing client groups, and resolving complex queries
- Identifying and reporting potential privacy and security breaches
- Mentoring and training for new staff
- Updating and managing incident management reports
- Technical system knowledge in Ascender/Alesco platform, Oracle HCM, EDPAY, SharePoint and MS Office products
- Subject Matter Expert – ACC, Holidays Act, EDPAY
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
Education
National Advance Diploma - Business
Martin Hautus Institute
Mount Wellington, AUK01.2012
Skills
- Agile and Scrum methodologies
- User stories
- Software development life cycle (SDLC) processes
- PLSQL - Basic
- Power Automate / Forms & Flows
- JIRA
- Azure DevOps
- Problem-solving
- Critical thinking
- Team collaboration
- Microsoft Office Suite
- User acceptance testing
- Business process improvement
- Test case scenarios
- Functional specifications
- IIBA methodologies
- Time management & Clear communication
- Business Analysis & Requirements gathering
Certification
- Certified Agile Business Analysis, SoftEd - 2024
- Certified Business Analysis & Agile Fundermentals, SoftEd- 2023
- Certified ICP-APO Agile Product Ownership, SoftEd - 2024
- Certified ICP-Agile, SoftEd - 2024
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Business Analyst
Victoria University of Wellington
04.2022 - Current
HR Project Specialist & Payroll Advisor
Victoria University of Wellington
03.2020 - 04.2022
Payroll Advisor / Privacy & Security Officer
Education Payroll Limited
09.2018 - 03.2020
National Advance Diploma - Business
Martin Hautus Institute
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