Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

KAY KAVANA

Wellington,WGN

Summary

I'm a dependable professional with a track record of success in the field, attention to detail, and a proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Motivated by business acumen and a willingness to take on challenging roles. With my current role in being tech-savvy and a quick learner with technical know-how, social media expertise, and sales abilities to support and drive substantial growth. I'm a dedicated and adaptable professional with a proactive attitude, and the ability to learn quickly. I have a strong work ethic, and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

I'm an experienced professional with a strong background in technology-related roles.

Proficient in software development, system administration, and technical support. I like to think I'm skilled in problem-solving and optimizing performance. Without a doubt, I am committed to continuous learning and staying current with industry trends to contribute to organizational success. My capabilities are very high. I thrive in environments where my abilities are best suited, which, in most cases, is almost anything to do with sales and networking.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Business Consultant

smart pay nz
Wellington, Wellington
08.2024 - Current
  • Sales agreement and closing
  • Installing and servicing machines on site/ onsite service
  • On call during weekends.
  • negotiating with clients on rentals and rent terms
  • CRM handling.
  • Organizing meetings
  • Time management
  • Targets monthly
  • Set up meetings with potential clients and listened to their wishes and concerns.
  • Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
  • Identified areas of improvement within existing processes and procedures.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Established long-term relationships with key contacts at client companies.
  • Landed new customer accounts through consistent combination of perseverance, dedicated cold calling, and exceptional service.
  • Analyzed customer needs and preferences to recommend appropriate products.
  • Negotiated deals and handled complaints or objections.
  • Generated leads through cold calling, networking, and referrals.

Sales Consultant

Technology holdings ltd
08.2023 - 10.2024
  • Sales agreement and closing
  • Installing and servicing machines on site/ onsite service
  • On call during weekends.
  • negotiating with clients on rentals and rent terms
  • CRM handling.
  • Organizing meetings
  • Time management
  • Targets monthly
  • Set up meetings with potential clients and listened to their wishes and concerns.
  • Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
  • Identified areas of improvement within existing processes and procedures.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Established long-term relationships with key contacts at client companies.
  • Landed new customer accounts through consistent combination of perseverance, dedicated cold calling, and exceptional service.
  • Analyzed customer needs and preferences to recommend appropriate products.
  • Negotiated deals and handled complaints or objections.
  • Generated leads through cold calling, networking, and referrals.

Bar Staff Member

omokoroa boat club
Omokoroa, Bay Of Plenty
03.2022 - 05.2022
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Maintained a clean, organized work area at all times.
  • Educated customers on various types of wines, beers and spirits available at the bar.
  • Completed regular bar inventories and daily requisition sheets.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Performed opening and closing duties as required such as counting money in cash drawers, setting up registers, stocking shelves.
  • Responded promptly to requests from guests for additional items or services.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Organized and restocked the bar area.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Poured wine, beer and cocktails for patrons.
  • Processed payments accurately using point-of-sale systems.
  • Maintained safety and sanitation standards with firm enforcement amongst bar staff.
  • Completed day-to-day duties accurately and efficiently.

Gourmet Team Member

Neighborhood Pizzeria - Balance Street Village
Gisborne
08.2016 - 02.2022
  • Measured and weighed ingredients and stocked kitchen prep stations.
  • Rotated inventory to reduce waste and optimize freshness.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Real Estate Salesperson

Papamoa
Tauranga
06.2020 - 12.2020
  • Compared properties with similar, recently sold properties in neighboring areas to determine comparative market price.
  • Applied various methods to build client base, including networking, email and social media.
  • Complete visual inspections/ appraisals
  • Create and present a Comparative market analysis to vendors
  • Applying our marketing strategies and ideas along with marketing calendars as to how we would market the vendors property
  • Writing sales and purchase agreements

Bar Staff Member

papa mo's
Papamoa, Bay Of Plenty
06.2020 - 08.2020
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Ensured that all patrons were served responsibly.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Effectively multitasked within fast-paced environment.
  • Maintained a clean, organized work area at all times.
  • Educated customers on various types of wines, beers and spirits available at the bar.
  • Worked in close collaboration with team members to ensure customers received high-quality service.

Home Stager

Olive and Oak
Tauranga
02.2019 - 08.2019
  • Selected furniture, light fixtures and accessories to create unique and inviting rooms to meet customer vision.
  • Performed minor room adjustments to freshen up environments.
  • Set up furniture to facilitate traffic flow and design objectives.
  • Coordinated delivery schedules with vendors and ensured all materials were delivered on time.
  • Staged vacant properties using props such as plants, books, magazines, art pieces, when necessary.
  • Visited home sites when necessary to assess and fulfill customer needs.
  • Developed interior design concepts and prepared interior systems and finishes.
  • Organized furniture, artwork, and decorations according to the client's desired look and feel.
  • Arranged furniture pieces in order to create inviting spaces for visitors.
  • Demonstrated ability to work independently as well as collaboratively within a team environment.
  • Inspected all staged rooms after completion to guarantee quality workmanship had been achieved.
  • Completed day-to-day duties accurately and efficiently.

Education

NCEA level 1,2,3 -

Havelock north high school
Havelock North
01.2013

Skills

  • Pos eftpos
  • Sales agreements and closing
  • People Skills
  • Problem Resolution
  • Critical Thinking
  • Active Listening
  • Reliable & Trustworthy
  • Networking skills
  • Effective communication
  • Interpersonal skills
  • CRM management
  • Camera operation
  • Video editing
  • Hand-held shooting
  • Attention to detail
  • Client relationship management
  • Target achievement
  • Professionalism

Certification

Real estate salesperson level 4, 2020

References

  • ARRAN GUY, TECHNOLOGY HOLDINGS LTD
  • MARCEL CAMPBELL, 027 227 3086
  • GLENDA PHILLIPS, 0210671465
  • FIONA LYNCH, 0278113369
  • JEFFREY BENFELL, 0800427282, jeffrey.benfell@apata.co.nz
  • KYLE SHARP, 021 104 7056
  • TASH MURPHY, 0276647877

Timeline

Business Consultant

smart pay nz
08.2024 - Current

Sales Consultant

Technology holdings ltd
08.2023 - 10.2024

Bar Staff Member

omokoroa boat club
03.2022 - 05.2022

Bar Staff Member

papa mo's
06.2020 - 08.2020

Real Estate Salesperson

Papamoa
06.2020 - 12.2020

Home Stager

Olive and Oak
02.2019 - 08.2019

Gourmet Team Member

Neighborhood Pizzeria - Balance Street Village
08.2016 - 02.2022

NCEA level 1,2,3 -

Havelock north high school

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