Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Kay Noel

Napier City,Taradale

Summary

Proven administrative leader with a track record of enhancing efficiency and productivity at Hawkes Bay Surgical Services Ltd. Expert in office administration and document management, coupled with exceptional organization and communication skills. Achieved significant cost savings through strategic process improvements. Skilled in database administration, fostering robust client relations and team collaboration.

Overview

8
8
years of professional experience

Work History

Recepionist

Age Concern Napier
06.2023 - Current
  • Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
  • Improved customer satisfaction ratings by promptly addressing inquiries and resolving issues with professionalism and empathy.
  • Managed daily office operations, maintaining a clean, organized, and professional work environment for all staff.
  • Contributed to a positive workplace culture through active participation in team-building activities and recognition programs.
  • Streamlined document management system resulting in better organization of files making it easier for retrieval when needed.
  • Managed sensitive information with discretion while adhering to strict confidentiality protocols at all times.
  • Collaborated with cross-functional teams on various projects, fostering strong working relationships among colleagues.

Office Manager

Hawkes Bay Orthopaedics Group Ltd
07.2016 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.


Administration Manager

Hawkes Bay Surgical Services Ltd
10.2020 - 08.2022


  • Developed effective filing systems that streamlined document retrieval, increasing efficiency within the workplace.
  • Learned and applied preferred systems for scheduling, purchasing, and problem-solving.
  • Prepared comprehensive reports on departmental performance for senior management, enabling informed decision-making and strategic planning efforts.
  • Updated reports, managed accounts, and generated reports for company database.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Developed and implemented improved filing systems for enhanced order and accuracy.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Organized and updated databases, records and other information resources.
  • Completed bi-weekly payroll for 8 employees.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.

Administration Supervisor

Tumu ITM
03.2019 - 06.2020
  • Coordinated cross-departmental initiatives to enhance communication between teams and increase overall company effectiveness.
  • Implemented policies and procedures that adhered to industry best practices, ensuring compliance with relevant regulations.
  • Administered payroll processing functions accurately on time every pay period without any discrepancies or delays.
  • Optimized resource allocation by tracking inventory levels closely monitoring usage trends proactively adjusting order quantities accordingly.
  • Boosted employee morale implementing regular team-building activities fostering a strong sense of camaraderie among staff members.
  • Entered and maintained departmental records in company database.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch
  • Delegated tasks to administrative support staff to organize and improve office efficiency.

Education

No Degree - Diploma in XERO

The Career Academy NZ
Auckland
12.2018

No Degree - Accounting Technician

Chartered Accountants Australia And New Zealand
Napier, NZ
10.2015

NZ Diploma - Business

Eastern Institute of Technology
Napier, NZ
06.2012

Applied Business

Eastern Institute of Technology
Napier, NZ
06.2010

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Verbal and written communication
  • Customer and client relations
  • Office Administration
  • Document Management
  • Tech-Savvy
  • Basic accounting
  • Mail distribution
  • Database Administration

Hobbies

Zumba . Walking and Hiking, visiting new places. Kayaking,music, socialising, quizzing and reading. Enjoy being with my two dogs walking and being outside. Enjoy being on the water, river or sea.

Timeline

Recepionist

Age Concern Napier
06.2023 - Current

Administration Manager

Hawkes Bay Surgical Services Ltd
10.2020 - 08.2022

Administration Supervisor

Tumu ITM
03.2019 - 06.2020

Office Manager

Hawkes Bay Orthopaedics Group Ltd
07.2016 - Current

No Degree - Diploma in XERO

The Career Academy NZ

No Degree - Accounting Technician

Chartered Accountants Australia And New Zealand

NZ Diploma - Business

Eastern Institute of Technology

Applied Business

Eastern Institute of Technology

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Kay Noel