Kaya Sutherland
Mangawhai
Summary
With a proven track record at Te Arai Links, I excel in mixology and upselling, significantly boosting sales through creative menu development and exceptional customer service. My ability to multitask and foster teamwork has consistently enhanced guest satisfaction across high-end venues.
Overview
2025
2025
years of professional experience
Work History
Lead Bartender - North Clubhouse
Te Arai Links
Te Arai
10.2024 - Current
- Developed drink menus using seasonal ingredients, and new products using creativity and research.
- Upsold customers from shelf to premium brands to help boost sales.
- Making great coffee for high-end guests in a luxurious venue.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Effectively multitasked within fast-paced environment.
- Completed regular bar inventories, daily requisition sheets, and stock knowledge.
- Provided exceptional customer service by greeting and serving guests in a friendly, positive manner.
Lead Bartender/Server - Rics Resturant
Te arai links
Te Arai
09.2022 - 10.2024
- Recommended food and drinks to patrons based on preferences, pairings, and special promotions in a premier golf resort venue.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
- Trained new bartenders on proper pouring techniques.
- Trained new employees to perform duties.
- Provided exceptional service to high volume of daily customers.
- Regular barista shifts, making exceptional coffee for guests.
- Worked in multiple different outlets and venues, including Bunker Bar for additional high-end cocktail training, and three different food trucks onsite providing for guests on the course.
Server
Bennetts of Mangawhai
- Delivered food orders promptly and courteously.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Checked on customers throughout their meals to ensure satisfaction levels were high.
- Carried trays of dishes to the kitchen for washing, supporting kitchen staff in maintaining cleanliness.
- Collaborated with waitstaff to ensure efficient communication and guest satisfaction.
Education
High School Diploma -
Rodney College
Wellsford, NZ12-2020
Skills
- Preparing garnishes
- Proficient in mixology
- Upselling strategies
- Wine and spirit knowledge
- Multitasking
- Teamwork
- Menu development
Timeline
Lead Bartender - North Clubhouse
Te Arai Links
10.2024 - Current
Lead Bartender/Server - Rics Resturant
Te arai links
09.2022 - 10.2024
Server
Bennetts of Mangawhai
High School Diploma -
Rodney College