KAYCEE S DEVERAJ
Pukekohe,AUK
Summary
Recent graduate with a Bachelor of Science in Psychology from Auckland University, currently pursuing a Certificate IV in Mental Health. Goal-oriented and motivated to make a meaningful impact in the lives of individuals. Strong passion for working with children and youth. Actively seeking a part-time or full-time position in children's/youth services or any field that allows for practical skill development and contribution to their overall well-being.
Overview
6
6
years of professional experience
Work History
Junior Desk Analyst
Datacom
05.2023 - 05.2024
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Providing excellent customer service and assisting with hardware problems and providing IT solutions to companies.
Sales Assistant
Tank Juice
10.2022 - 04.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Managing stocks by adding them into the system
Research Assistant
University of Auckland
07.2022 - 10.2022
- Managing the admin side of the research such as booking in appointments, checking emails and guiding participants into the research
- I'm also training for data collection that is required for the research
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
Sales Assistant
Adidas
04.2021 - 10.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
Volunteer
Girlguiding Pippins
04.2022 - 08.2022
- Recognized individual achievements amongst scouts regularly to provide motivation towards continuous improvement.
- Developed leadership skills in young girls with the implementation of age-appropriate training programs.
- Mentored younger girls in developing essential life skills such as problem-solving, critical thinking, and adaptability through dynamic activities.
Back House and Front House Member
Nando's
09.2019 - 04.2021
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Retail Assistant
Briscoes
11.2018 - 08.2019
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
Education
Certificate IV - Mental Health
CELTIC Training
Adelaide 09-2024
Certificate - Digital Marketing
Google
03-2023
BACHELOR OF SCIENCE - Psychology
THE UNIVERSITY OF AUCKLAND
01.2021
NCEA LEVEL 1-3 -
PAKURANGA COLLEGE
01.2018
Skills
- Analytical thinking
- Customer service
- Active listening
- Data entry
- Critical thinking
- Product knowledge
- Strong multitasking
- Active learning
Timeline
Junior Desk Analyst
Datacom
05.2023 - 05.2024
Sales Assistant
Tank Juice
10.2022 - 04.2023
Research Assistant
University of Auckland
07.2022 - 10.2022
Volunteer
Girlguiding Pippins
04.2022 - 08.2022
Sales Assistant
Adidas
04.2021 - 10.2022
Back House and Front House Member
Nando's
09.2019 - 04.2021
Retail Assistant
Briscoes
11.2018 - 08.2019
BACHELOR OF SCIENCE - Psychology
THE UNIVERSITY OF AUCKLAND
NCEA LEVEL 1-3 -
PAKURANGA COLLEGE
Certificate IV - Mental Health
CELTIC Training
Certificate - Digital Marketing
Google
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