Kaycee Leaso
Auckland
Summary
Skilled in group facilitation, behaviour management, and effective communication.
Developed strong interpersonal and organizational skills in child-focused environment, excelling in communication and activity coordination. Adaptable and dedicated, seeking to transition into new field where these skills can be leveraged. Committed to creating positive outcomes and fostering growth in any professional setting.
Upbeat and empathetic with natural ability to connect with children and adolescents through active listening and positive reinforcement. paired with skills in organizing engaging activities and ensuring safety. Dedicated to fostering supportive environment to thrive and reach their full potential.
Overview
2
2
years of professional experience
Work History
CHILD AND YOUTH PROGRAM ASSISTANT
Mount Roskill primary school
07.2024 - 12.2024
- Conducted activities to meet physical and social needs of program participants.
- Utilized technology during educational sessions and activities where appropriate; familiarized myself with software applications relevant to my role.
- Facilitated after school programs focusing on academic success; provided homework help and tutoring services as needed.
- Delivered high level of care, assistance and supervision to children in compliance with organization's rules and policies.
- Boosted parent satisfaction through consistent communication regarding their child''s progress and achievements.
- Fostered a safe and nurturing environment for children to learn, play, and grow in both indoor and outdoor settings.
- Developed strong relationships with parents by providing timely feedback on their child's progress while addressing any concerns promptly.
- Developed and implemented fun, educational activities for children of varying ages.
- Enhanced children''s social skills by organizing group activities and promoting positive interactions.
Events Staff Member
Jendz Committee
11.2024 - 03.2025
- Maintained and distributed information for functions and events.
- Assisted event manager in achieving revenue goals set for events and catering.
- Created, maintained and distributed event orders.
- Worked under pressure and met deadlines while maintaining composure in difficult situations.
- Supported team members in their duties to ensure smooth operation throughout various event stages.
- Exhibited flexibility while adapting to last-minute changes or unexpected obstacles during live events without compromising quality standards or guest experience levels.
- Demonstrated strong multitasking abilities by juggling multiple responsibilities during high-pressure situations at large-scale events.
- Maintained open lines of communication with event staff, vendors, and management to resolve any issues quickly and effectively.
- Provided detailed information on event schedules, locations, amenities, and other relevant topics to attendees as needed.
BABYSITTER
Family
04.2024 - 05.2024
- Prior to having any kind of job, I was essentially my sister's babysitter because she found it difficult to do most household chores because she had four children and one on the way.
- But because I adore the kids so much, helping her take them to school and spend time with them was more of a pleasure than a chore.
Customer Service Cashier
Bay Roskill Vikings Rugby Club
03.2023 - 07.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Resolved customer complaints and maintained clean and tidy checkout area.
Education
HIGH SCHOOL DIPLOMA -
Mount Roskill grammar school
Auckland, Mount Roskill10.2024
Skills
- Patience and Empathy
- Positive Reinforcement
- Group Facilitation
- Creative Thinking
- Behavior Management
- Team Collaboration
- Effective Communication
- Active Listening
- Youth engagement
- Social Media
- Child Safety
- Self Motivation
- Multitasking
- Effective multitasking
- Strong organization
- Curriculum planning
- Writing and verbal communication
- Parental involvement
- Issue resolution
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
Timeline
Events Staff Member
Jendz Committee
11.2024 - 03.2025
CHILD AND YOUTH PROGRAM ASSISTANT
Mount Roskill primary school
07.2024 - 12.2024
BABYSITTER
Family
04.2024 - 05.2024
Customer Service Cashier
Bay Roskill Vikings Rugby Club
03.2023 - 07.2023
HIGH SCHOOL DIPLOMA -
Mount Roskill grammar school
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