Summary
Overview
Work History
Education
Timeline
Generic

Kaye Wannan

Auckland CBD

Summary

SAINT JOHNS REST CARE HOME: 29- 9-23 ( present.)


Resourceful and self-directed Activities Coordinator assists with developing and organizing resources to offer high-quality activities designed to meet physical, mental and psycho-social well-being of residents in assisted living community. Demonstrates competence in conducting therapeutic activities for individuals and groups. Stimulates interest of elderly and disabled residents with enthusiasm and compassion to set measurable participation goals within plan of care.

Overview

18
18
years of professional experience

Work History

Cleaning Supervisor

Elizabeth Knox Home And Hospital
07.2022 - 07.2023
  • Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
  • Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
  • Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
  • Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
  • Conducted recruitment, interview and selection processes to induct new staff in accordance with business policies.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements
  • .Trained and mentored all new personnel to maximize quality of service

Residential Cleaning

Self Employed
11.2020 - 05.2022
  • Hand-dusted and wiped down furniture, fixtures and window sills to keep areas clean and comfortable.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Worked alongside other cleaners to complete jobs in residential homes.
  • Self-motivated, with a strong sense of personal responsibility
  • Skilled at working independently and collaboratively in a team environment
  • Proven ability to learn quickly and adapt to new situations
  • Worked well in a team setting, providing support and guidance
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.

Realestate Sales Consultant

Tremains
07.2012 - 05.2022
  • Identified issues, analyzed information and provided solutions to problems.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Resolved problems, improved operations and provided exceptional service.
  • Skilled at working independently and collaboratively in a team environment
  • Self-motivated, with a strong sense of personal responsibility
  • Worked well in a team setting, providing support and guidance
  • Proven ability to learn quickly and adapt to new situations

Sales Consultant

Harcourt's Tauranga
06.2011 - 06.2012
  • Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
  • Created detailed sales presentations to communicate product features and market data.
  • Stayed knowledgeable on latest innovations and technological advancements through continuous training.
  • Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.

Realestate Consultant

First National
06.2008 - 06.2011
  • Handled numerous calls per day to address customer inquiries and concerns
  • Resolved conflicts and negotiated mutually beneficial agreements between parties
  • Collaborated with team members to achieve target results
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
  • Resolved problems, improved operations and provided exceptional service

Realestate Sales Consultant

Eves Realestate
10.2005 - 05.2008
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Education

REINZ Realestate Certificate

Villa Maria College
Christchurch, NZ
10.2005

Timeline

Cleaning Supervisor

Elizabeth Knox Home And Hospital
07.2022 - 07.2023

Residential Cleaning

Self Employed
11.2020 - 05.2022

Realestate Sales Consultant

Tremains
07.2012 - 05.2022

Sales Consultant

Harcourt's Tauranga
06.2011 - 06.2012

Realestate Consultant

First National
06.2008 - 06.2011

Realestate Sales Consultant

Eves Realestate
10.2005 - 05.2008

REINZ Realestate Certificate

Villa Maria College

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Kaye Wannan