Kayla Adams

I am the sole founder of a community initiative whose purpose is to gift Christmas presents to families in need.

Administration which included

• Manage weekly payroll
• Checking emails and forwarding receipts to Xero
• Entered and maintained records in company database.
• Utilitied social media platforms to further reach potential customers
• Ensuring health and safety kept upto date
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• Food preparation
• Food service
• Packing takeaway containers
• Maintaining cleanliness throughout the service
• Ensuring to keep communication open and friendly
• Time management

• Working with students to develop personalised learning goals
• Provided constructive feedback
• Ensuring students had the opportunity to feel they could openly discuss what was on their minds by building strong relationships
• Developed and implemented individualized academic plans for students.
• Advised students on educational, career and social opportunities.
• Empowered students through positive, uplifting words of encouragement

• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Maintained a well-organised reception area with updated materials, contributing to a welcoming environment for visitors